Madison Reed Hair Color Bar Corte Madera

Jessica M. 

on Yelp

4 years ago

This was an awful experience from start to finish. My colorist Aurora was terse and seemed agitated by the questions I had because I had only dyed my hair at home where I tempered the processing times and controlled the outcome. I had never had someone else do it for me and my questions and requests about adjusting the processing times were met with one word responses and an unfriendly attitude. At first I just thought she was a quiet person but as the experience unfolded the micro aggressions kept coming. I'm pretty sure sh... read more

Anne G. 

on Yelp

4 years ago

Very disappointed tonight because I went in for my Roots touch up. I asked the stylist if she could please wear a mask while she applied my color and she said "it's at my discretion" and so I asked the woman who checked me in what my options were since the website's COVID-19 safety measures says that staff wears masks. She proceeded to tell me that corporate sent a memo saying masks were optional for the staff. To her credit, she asked my stylist to wear a mask and she complied which I appreciate. The whole situation was unc... read more

Sarah W. 

on Yelp

4 years ago

I don't know who could have done this but apparently my review was removed.. All I can say is that all the employees at Madison reed hair color in Corte Madera are rude , not nice and much more ! I tried 2 times , I give up I won't come back. 

Sandra P. 

on Yelp

4 years ago

I've gone to Madison Reed six times and the service went from good to terrible! My last experience I was greeted with a mask (I was drinking a coffee and no signs said mask required or I would have put one on). Then I was brought to my seat and told my colorist would be with me shortly. 15 minutes later, I got up to ask the rude manager if I should reschedule and she said no, someone will be with you shortly (I was on time for my appointment). Finally my colorist came. After applying my color, she said I need to sit fo... read more

Marsha S. 

on Yelp

4 years ago

There is no one assigned to the front desk so my colorist was interrupted repeatedly trying to greet clients and take care of their needs. After she applied the color, I did not hear from her as she appeared too busy. I finally flagged her down after 30 minutes and asked how much longer the process would take and she said another 15 minutes. i found this part of the experience was not the personal touch I would want on a salon visit. I had requested a blow out and the stylist who did my blow out was very personable, engage... read more

Ann G. 

on Yelp

5 years ago

I left a review one week ago. Management asked for my contact information so they could follow up with me to ensure a five star experience going forward. Hah, they NEVER contacted me! I won't be going back to this salon after the nasty way the manager treated me. I can't subject myself to this "customer service" at $150 a pop. Plus, I don't like feeling like I'm on a conveyor belt, which I do when being passed from one stylist to another. It's quite impersonal with no follow up or accountability. Oh and they really don't con... read more

. K. 

on Yelp

5 years ago

Disgusting! The color was not at all what was promised. The color applied was a disgusting brown grey. It changed the color of my entire head of hair which was a golden blonde. I was specific about what I wanted. So upset, I called the salon & Madison Reed headquarters. (I had to spend more than $250 to repair the damage.) They offered a $40 gift card and promised to send it to me. NEVER RECEIVED IT! False advertising, complete lack of regard for the results. 

Jennifer T. 

on Yelp

6 years ago

they are very nice the shop is cute - the large quotes all over the walls are weird ?? but whatever they are not skilled colorists I came in today as a desperation move due to COVID just touch my roots up easy (go to a high end shop in SF) I am not even sure what happened ??? it looks weird horrible and cheap poop brown roots and all over a lighter semi brassy lighter color (my hair is (was) all over reddish blonde) not damaged thankfully (I have very healthy hair) I will have to get an all over color from my r... read more

Sophie H. 

on Yelp

6 years ago

I was really looking forward to getting a beautiful shade of red to brighten up my mood for spring. After arriving and sitting down, I was inspired by the images and quotes on the big monitors, women expressing their joy in being beautiful and being alive, being bad ass, wow this is what I need! Not much conversation from stylist, didn't tell me her name until I asked. Sadly it wasn't my badass day after all cause the color turned out darker than I expected even though I showed pictures and expressed what I wanted. When I to... read more