Madison Reed Hair Color Bar Katy

Marina N. 

on Yelp

5 years ago

Staff was very rude. I understand the Covid-19 procedure. However, they're abusing the guideline procedures. They do not want to provide customer service. I was there to pick up my products and they would not give it to me. They said I had to schedule an appointment just to pick up my products. Oh, and they told me this after standing outside by the door 15 minutes waiting on a staff member to finish looking through her phone. They only had one customer!! 

Beth G. 

on Yelp

5 years ago

I would give them a negative star if I could. Don't go here, they don't know what they are doing. My roots turned out orange and when I say orange it was orange!!!. My blonde turned out an ugly dirty blonde when I wanted icy. I already had a pretty bright blonde hair just need to tone the brass a little. I went back the next day and told them to fix it and they could only just color to a darker color. If you have dark hair you know how long it takes to go blonde so no!!! I guess if you have gray hairs at your root and you wa... read more

Mercer J. 

on Yelp

5 years ago

Wow! Just came in to buy 4 boxes of color, the sales clerk wouldn't accept cash. Is that because of Covid? Then, tried to force a phone number, email address or something just to print out a receipt. I felt like maybe you don't want the business. Remember, you never know who is going to be a big, or best customer. Linda M. Sept. 17, 2020 

Smita P. 

on Yelp

5 years ago

They seem to only want to attend to their white customers.. i made an appointment in advance and they took a walk-in and asked me to come back later... horrible service 

Gloria S. 

on Yelp

5 years ago

Waited almost 30 minutes outside in the heat just to buy a take home kit. Nobody helped, never going back. 

Tina D. 

on Yelp

6 years ago

Dear business manager Hmmm I find it VERY Strange and unusual that you can't find any record of me coming in. I deliberately included the name of the assistant GM, in my post, ANNETTE who knows my name and exactly who I am. I also included the stylists name REBECCA. Here, I Repeat it again to you....ANNETTE and REBECCA. Apparently it's not just hair color that you must do over and over again with this shop. It seems to be a trend 

Tins D. 

on Yelp

6 years ago

Went to Madison Reed to finally have my hair colored after a long year of allowing my hair to relax from years of harsh chemicals treatments. I had decided on a color that was represented to me to be especially good for covering gray and within he blonde family. I was very clear that I was concerned about using a product from their line that would achieve the desired color with the least amount of damage to achieve the overall color and would cover the gray. Since blow drying the hair was not available due to the virus, I... read more

Laura K. 

on Yelp

6 years ago

THIS IS NOT A SALON! This was my first time to visit. When I booked an appointment to touch up my roots, I also asked for a cut, and the receptionist laughed at me. "We don't do cuts." When I arrived for my roots I was informed that I did not book a blow dry and I could "do it myself" because they didn't have time. This was news to me. How can they confirm the color if they do not dry it? And why does it cost extra to dry it? I asked if they washed it, and I was laughed at once again by the colorist. She promptly sold me so... read more

Lori B. 

on Yelp

6 years ago

I'm sad to write this review as I had high hopes for the Madison Reed Color Bar. It was truly a terrible experience! The stylist did not listen to what I told her I wanted. She seemed to be unfamiliar with hair color in general and actually not even very nice. She barely answered my questions and seemed annoyed the entire time. She turned my hair dark, dark, dark brown - 3-4 shades darker than I came in with. When I said something about it, I was coldly told to have a seat in the foyer area. After about 10 minutes the manage... read more