Madison Reed Hair Color Bar Katy

jenny l. 

on Yelp

4 years ago

I bought an at home color kit a little bit ago to have on hand that matched my natural roots. I finally decided to use it today only to find out that Madison Reed sold me an almost empty tube of already used hair color. I recently moved and don't live near a location to resolve this issue and when I called to speak to someone I never received a call back. Their color is very pricey for box color so to find out I was scammed by an employee is very upsetting. I will never shop here again. 

Kat T. 

on Yelp

4 years ago

Colorist did a terrible job with my balayage. This review is quite short but I'm so upset and just want to cry. 

Joey R. 

on Yelp

4 years ago

My wife has been using Madison Reed for years. Recently the added men's color to their product line. When the box arrived there was barely enough product to cover my 1/4 inch beard let alone my hair. The gloves were tiny women's sized gloves. I went to their website and chatted and was offered free shipping as compensation. DON'T WASTE YOUR MONEY....$25 FOR NOTHING 

Stacey S. 

on Yelp

4 years ago

Needs more staff and training. Don't offer a blow dry and then not dry the hair. It's convenient so 2 stars for that. I signed up for the monthly plan but think I will cancel. Great concept just not well executed. 

Angie R. 

on Yelp

4 years ago

I was excited when I found out this place existed, but when I arrived at 10:15am they were still closed until I tried to enter. Their covid protocol is over-the-top ridiculous, they do not even take cash! The lady helping me was rude, didn't spend the time to find out what I was looking for, then she wouldn't allow me to make a purchase because "email addresses are required" to do so and I did not want to share mine. Her coworker walked up and checked me out quickly, politely, and WITHOUT an email address! 

Eva H. 

on Yelp

5 years ago

I had a confirmed appointment and waited almost an hour. They make you wear a mask and chastise you if you pull it down to take a breath. I don't appreciate being treated like a child. I am a grown adult and can be responsible for my own health. Also, for the record - I am not spreading germs simply breathing the air. 

Valerie B. 

on Yelp

5 years ago

Completely disappointed. I had a long consultation before coloring and told her exactly what i wanted. What i got $85 later was no different than what i went in for. Despite their "guarantee", and my disappointment, I was charged the full price (including a "gloss" upgrade and a "sealant") I could do a better job with a $10 bottle of Miss Clairol. 

Marina N. 

on Yelp

5 years ago

Staff was very rude. I understand the Covid-19 procedure. However, they're abusing the guideline procedures. They do not want to provide customer service. I was there to pick up my products and they would not give it to me. They said I had to schedule an appointment just to pick up my products. Oh, and they told me this after standing outside by the door 15 minutes waiting on a staff member to finish looking through her phone. They only had one customer!! 

Beth G. 

on Yelp

5 years ago

I would give them a negative star if I could. Don't go here, they don't know what they are doing. My roots turned out orange and when I say orange it was orange!!!. My blonde turned out an ugly dirty blonde when I wanted icy. I already had a pretty bright blonde hair just need to tone the brass a little. I went back the next day and told them to fix it and they could only just color to a darker color. If you have dark hair you know how long it takes to go blonde so no!!! I guess if you have gray hairs at your root and you wa... read more