Madison Reed Hair Color Bar Katy

3.8

Hair Salons
Katy, TX

About this business

Beauty Hair Salons

Location details

23501 Cinco Ranch Boulevard, Suite R-100, Katy, TX, 77494, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 7:00 p.m.
Tue	10:00 a.m. to 7:00 p.m.
Wed	10:00 a.m. to 7:00 p.m.
Thu	10:00 a.m. to 7:00 p.m.
Fri	10:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

3.8404 reviews

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Thuy V.

3 years ago

Had an amazing experience when I first had my hair color 2 years ago but unfortunately it has changed. The salon has become a conveyer belt so you won't get the service or quality color you need. What this means the salon set a time and kick you out of the chair before the stylist can check your color. Not what I know of the name Madison Reed stand for.

Business response:

Hi Thuy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Robin C.

3 years ago

Hair fell out. Awful. Would never go back. They left it in way too long and it came out in clumps. Run away.

Business response:

Hi Robin, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Claudia A.

3 years ago

Customers BEWARE! I went in today to buy a hair color kit and was told they don't accept cash so I pulled out my credit card and handed it to employee. She proceeded to manually enter all my credit card information on the computer and I didn't think anything of it. 30 minutes later I got a call from my credit card advising me of fraudulent charges. I would have never expected my information would be stolen at a place like Madison Reed. I have filed a police report and my credit card has opened an investigation. I am aw... read more

Business response:

Hi Claudia, we are so sorry to hear about your experience. A member of our team has reached out to assist further; we look forward to hearing from you.

Jo K.

3 years ago

After supplying my email address I am still waiting to hear back from the company! Jo_anne.king@yahoo.com

Business response:

Hi Jo, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Dita N.

3 years ago

I thought I'd try it because the hours are convenient. I don't recommend it I think the color is not as advertised it's quite the opposite I did a dark brown and my hair felt very damaged as if I had bleached it, after the color it felt really dry and damaged. I will for certain not do that to my hair again!

Business response:

Hi Dita, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.

Ameenah B.

3 years ago

Made an appointment weeks ago for my daughter only to show up and them tell me they just changed their policy and don't service anyone under 18 anymore. I told them I made the appointment weeks ago and it wasn't the policy and no one contacted me. "Yeah, sorry" I asked if they have recommendations for salons that will service us (since surely we can't be the only people you screwed over) Just a sorry and good luck 3 days before school. Trash service and trash company.

Business response:

Hi Ameenah, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us. We are very sorry for that inconvenience.

CynaZZam P.

4 years ago

This here is just a name, a fancy name promoting an illusion of a grand scale color salon. They are limited in what they can do, they just apply color, well anyone with years of coloring their own hair can apply color. They do not color correct, they do not bleach, they do not do highlights, they do not step out of the box nor do anything creative. Lord knows I did not need much creativity other than fix my roots and add low lights but Nooooo they couldn't do that. The lovely young 18 year old at the reception said to me... read more

CynaZZam R.

4 years ago

Lisa B.

4 years ago

Damaged my hair. Moving on. I have light brown hair and went here for highlights. They dried out my hair. The lady next to me was upset too bc they did something wrong to her hair so she was there for much longer than she was supposed to be there as they tried to correct it.

Business response:

Hi Lisa, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.