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Madison Reed Hair Color Bar Katy
- Hair Salons
- Katy, TX
About this business
Location details
23501 Cinco Ranch Boulevard, Suite R-100, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This Is the Worst Place I have ever been I not recommend this place they learn with your hair They burned my hair so bad They don't know what they doing
Business response:
Hi Daisy, thank you for taking the time to send us this feedback. We would like to apologize for your experience and we want to make this right. Our team will be reaching out to you shortly to take care of you.
They knew nothing about red hair - she kept asking ME what colors to use. Awful . Not even close to looking pretty or red and definitely not professional. Fortunately it was a " special so I didn't waste too much $$. It just seemed like she was stressed and not very knowledgeable!
Business response:
Hi Alison, we're sorry to hear about your less than stellar color results, and to hear about the communication with our staff during your recent visit. We appreciate you taking the time to provide feedback, and we want to make this right. A member of our team will be reaching out shortly to take care of you.
Incident with Ms. Kim was on 7/8/23.... UPDATE: Yesterday 07/19/23 I called customer service to set up an appointment and found out that my membership had been CANCELLED, I was told that my membership had been cancelled by me, which it is NOT TRUE. I informed the representative that I have NOT cancelled my membership, then she placed me on HOLD came back stating that the last person I spoke with which is Ms. Samantha "regional manager" had cancelled my membership. I went over to Madison Reed salon at Cinco Ranch and spok... read more
Business response:
Hi Norma, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
The color is usually good but yesterday was the second time they got hair dye all over the back of my shirt. That's TWO ruined shirts!!!! I don't know why they don't wrap my shirt collar and neck in a towel before they put on the cape and get started. I'm so frustrated. I'd only worn that shirt ONE time before it was ruined. I'm reconsidering whether I want to continue using their color bar.
Business response:
Hi C M, we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
unfortunately i will not be able to review the work of this salon. why? because we were turned down despite we had booked an appointment for color and style. My daughter is 16 and she wanted to revive her highlights. we had an appointment for Saturday afternoon, she was heading to a party and wanted to look pretty.. but when we walked into the store, they i formed us that they DO NOT SERVE PEOPLE UNDER 18! they said there is a box to check when you book online, but I assure you there is no way we could have known. i even rev... read more
Business response:
Hi Maria, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us.
I went in because I had always wanted to try Madison Reed product but was nervous or pick a color online and so it myself. Was excited to try the color the colorist picked - it was a lighter shade of brown than I usually go. I have gray roots (that are infiltrating the rest) and the rest of my hair has always been naturally brown but has been getting blonder with age. It's been previously colored - as anyone could tell by looking at my roots. My hair came out DARK - like almost black. But my roots are orange/red. When ask... read more
Business response:
Hi Jam, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
This was my first visit and I will not return. There was no consultation as advertised. They offer highlights and yet I ended up with one dimensional color that I absolutely did not want! I advised the stylist several times of what I wanted and she apparently totally disregarded.
Business response:
Hi Toni, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Do NOT EVER visit this business!!!! This is not a real salon, they do not even do hair cuts/trims. The stylist put a full head of highlights on my hair...She clearly had very little experience. PLEASE READ. If I could give -stars I would do so. This message is to help others. I booked this salon due to last minute and convenient scheduling. Went in and had shown the stylist a pic. She acted as if no big deal, easy peasy. Put full head of highlights. THE MOMENT she was done with top, she checked the bottom foils. She quickly... read more
Business response:
Hi Stephanie, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we are escalating your feedback. Thank you for taking the time to share your experience with us.
The short version: My hair is a combination of an 80's bad hair day and a 2022 style mishap. Welcome to today's review, My hair is a hot mess because of Madison Reed - Read on for more. The Long version: I'm a Black woman with naturally curly soft hair (3C). I specifically asked, "Will highlights damage my curls, or weaken my hair?" My question was met with a resounding no - I trusted the Madison Reed claims. When the color was washed out, my hair was completely straight. I thought, hmmm..., maybe my curls will come back ... read more
Business response:
Hi Zola, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Frequently asked questions about Madison Reed Hair Color Bar Katy
How is Madison Reed Hair Color Bar Katy rated?
Madison Reed Hair Color Bar Katy has a 3.8 star rating with 404 reviews.
When is Madison Reed Hair Color Bar Katy open?
Madison Reed Hair Color Bar Katy is open now. It will close at 7:00 p.m.