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Maggie McFly's | Virginia Beach
- Restaurants
- Virginia Beach, VA
About this business
Location details
701 Lynnhaven Parkway #1046, #1046, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
I'll start by saying the food tasted good. But the staff was very unkept, messy and not very nice at all. Also my sandwich was served using a heel of bread and that's just wrong. I do not recommend.
Business response:
Hello John, We're very sorry to hear about your experience at our Virginia Beach location. Please know that we will be in contact with the managers about it. We do hope you come to our restaurant again in the future. Sincerely, Team Maggie McFly's
Service is terrible. Food takes forever! We have given this place a try several times since it opened. Each time we are disappointed. Don't waste your time!
Business response:
Hello Jenny, Firstly we want to apologize for the bad experience you had in our restaurant, customer service and satisfaction are always our top priority. If something goes wrong we want to fix it! If you could elaborate a little bit more on what went wrong, we want to be able to look into whatever issues arose during your last visit. Please email us: contact@maggiemcflys.com if you would like to share more details. Sincerely, Team Maggie McFly's
Went there on a Sunday for lunch. The place was not busy at all. The (only) good news, "some" of the food was not bad. They wanted to stuff 4 full sized adults in a booth made for 2. We asked to move. They moved us to "the forgotten zone". Which we then promptly were. At the 30 minute mark is when we received our (incorrect) drinks. From there; incorrect orders, forgotten, food late, you name it. Manager came by once because she knew it didn't start off well. In the end, we were there over 2 hours for a lunch that should hav... read more
Business response:
Hello Blaine, We're so sorry to hear about your experience. We appreciate you reaching out and are sorry to learn that our customer service has fallen short of the level you deserve. Our policy at Maggie McFly's is to greet all tables that enter our establishment promptly and touch in frequently. Unfortunately, it does not seem like that happened this time! Again, we are sorry, and we do hope you are willing to give us another chance! Sincerely, Team Maggie McFly's
The meals leave more to be desired. I could tell most of the orders were microwaved or slapped in an air fryer. If the food was fresh, this would be a great, quick place to eat. They should seriously consider serving breakfast all day. The customer service was very good. Im not in a rush to re-visit.
Business response:
Hi Cona, Thanks for your feedback! If there's anything we can do to improve your next visit, please don't hesitate to let us know! Sincerely, Team Maggie McFly's
Probably the worst customer service experience I've had in years. Our server was pretty good and food was alright. Recommend steak egg rolls. Don't recommend chicken skewers. But the thing that ruined this place was a bar tender coming up to us while waiting to get our cards back (8 minutes till close) telling us literally verbatim "hey guys we close at 11 so if you could, hurry up and leave".... I was dumbfounded. Our server hadn't even brought our cards back. We were waiting on them... that employee alone means I won't re... read more
If you're looking for a place to eat that'll host a group of people look elsewhere. There is hardly any seating for groups to sit together and they do not split checks for parties of 12 or more. The wait times for drinks and food were extremely long for an establishment that wasn't busy. My entrée was lukewarm when it came out and the service was so slow it stopped me from ordering another round of drinks. I truly regret picking Maggie McFly's for my birthday dinner and will highly recommend you to go somewhere else if you'r... read more
Business response:
Hi Quinn, We would like to sincerely apologize for the troubles you experienced during your visit with your party on your birthday. Drinks should never have taken that long to get to a table. For large parties, we always try to assign several servers so that everything can get done quicker and smoother. Unfortunately, it does not seem like that happened this time! We will be in contact with our Management Team about this. Again, we are sorry, and we do hope you are willing to give us another chance! Sincerely, Team Maggie ... read more
Went to Maggie McFly's with wife for a quick meal. The server was very good but everything else was horrible. I counted 12 people in there when we arrived and most had drinks and food. Waited 10 minutes to receive a beer and margarita. Order two hamburgers from there menu. Waited as other customers arrived and got drinks and appetizers. Still waiting on 2 hamburgers and fries. After 30 minutes of waiting, after we had waited a further 10 minutes for drinks. I gave my server my card and asked for the bill. I had waited long e... read more
Burger was bland and unseasoned, pizza had little flavor and the tomato's were massive. Drinks were strong
Business response:
Hi Jake, We're so sorry to hear your experience with us wasn't a great one. We do hope you were able to speak with one of our team members so they could remake it for you or get you something else to eat!. Sincerely, Team Maggie McFly's
Visited this restaurant for first time yesterday. A couple of things were a turn off for me. Came in with a few people but ran into a few people we know. We sat in two separate tables in same area. Ordered the deviled eggs which were not good. Buffalo blasts were fine and paella was okay. We had one server waiting on multiple tables( over 10 people) so no refills were offered, food took a while to come out even though restaurant was not busy. A couple of others were equally unimpressed by their food. Over cooked Brussels spr... read more
Frequently asked questions about Maggie McFly's | Virginia Beach
How is Maggie McFly's | Virginia Beach rated?
Maggie McFly's | Virginia Beach has a 4.1 star rating with 4,252 reviews.
When is Maggie McFly's | Virginia Beach open?
Maggie McFly's | Virginia Beach is open now. It will close tomorrow at 12:00 a.m.