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Maggie McFly's | Virginia Beach
- Restaurants
- Virginia Beach, VA
About this business
Location details
701 Lynnhaven Parkway #1046, #1046, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
We, for some time had grown fond of Maggie McFly's. The menu selection, especially having family members with significant allergies, has always been a treat. The food quality has always been amazing as well. Our last three visits to the Virginia Beach location though have been terrible customer service experiences. The most recent visit was the evening, and it was the worst of the three yet. We have experienced not being acknowledged once seated previously, but tonight we waited over 15 minutes before anyone walked up to s... read more
Business response:
Hello John, Thank you for reaching out and sharing your experience at our Virginia Beach location. We sincerely apologize for the poor service you encountered during your recent visits. It’s disappointing to hear that our team fell short, especially given your previous positive experiences with our menu and allergy-friendly options. Waiting that long to be acknowledged and encountering multiple service issues is unacceptable, and we understand how frustrating it must have been. We are addressing this with our team to ensure... read more
I would give this place ZERO stars if I could. I would love to tell you the food is delicious and I had the best time there but I CANT. we walked in there at 10PM at 1015 we hadn't even been asked if we wanted water and by 1020 we gave up. I could possibly understand if it was busy but it was NO ONE there so I can't understand why we had to wait 20 minutes for someone to come by and that's after I asked who was serving our table. Everyone one looked confused by the question I asked. Secondly the quality of this place went do... read more
Business response:
Hello Rachel, We’re truly sorry to hear about your disappointing experience. The lack of service and cleanliness you described is unacceptable, and we sincerely apologize for the delays and the condition of your table and the restaurant. We take your feedback seriously and will address these issues with our team to ensure better service and cleanliness moving forward. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future. Please email us at contact@maggiemcflys.com ... read more
I received so many great reviews about this establishment only to be very disappointment. I have never ever in my life have ever been racially profiled or stereotyped as the angry black women. Myself and 5 others visited this restaurant on Saturday night to celebrate a birthday. When myself and the birthday girl arrived the first waiter rudely stated "he had something to do because we took to long to order and said he would give us to another waiter. That was fine, once we go the second waiter he approached me and my sister... read more
The food was great but they forgot my drink twice, the waiter took forever to come back to the table, and every time I looked back the staff was just standing around while my order was left on the bar and was watered down by the time it got to me. It wasn't even close to busy. No one was rushed. Service could definitely use some training.
Business response:
Hello Brandon, Thank you for your feedback. It’s disappointing to hear about your experience with slow service and the delay in getting your drink. That’s not the level of care we expect our staff to provide, regardless of how busy it is. We’ll address these concerns with the team to ensure better training and attentiveness moving forward. If there’s anything more you’d like to share, we’d appreciate hearing it. Thank you for letting us know. Sincerely, Team Maggie McFly's
While our service was great, the food absolutely fell short of amazing. I had the buffalo chicken pizza, my mom had the risotto and our friend had a pasta dish. We didn't try any drinks which maybe they put more thought and effort into those since they have a HUGE selection. So if you're a person who cares more about the drinks over the food then this may be your place. Would I try them again perhaps. The atmosphere was a very laidback place yet very well maintained. They have plenty of tvs as well.
Business response:
Hello Desiree, Thank you for sharing your experience! We're glad you enjoyed the service and the relaxed, well-maintained atmosphere. However, we're sorry to hear the food didn’t meet your expectations. We always strive to create dishes that impress as much as our drink selection, and your feedback will help us as we continue improving. If you decide to visit again, we’d love the chance to wow you with a dish that better suits your tastes. Thank you for giving us thoughtful feedback! Sincerely, Team Maggie McFly's
Came here 10/19/24 around 830. We got sat right away at the first high booth when you first walk in . Server was friendly took our drink and appetizer order . While we were waiting a roach was crawling behind our heads around the top wooden part of the booth . We got up & stood around for about 5 mins , the hostess came over saw the roach & said she'd get someone . Took about another 5 mins for someone from the back to come kill the roach . We told our server we would be leaving & she immediately was like "Yupp I understand ... read more
Business response:
Hello Marissa, We’re truly sorry to hear about your experience! We aim to provide a comfortable and enjoyable atmosphere for our guests, and it’s clear we fell short during your visit. Your concerns about cleanliness are taken very seriously, and we’ll be addressing this matter with our team to ensure it doesn’t happen again. Additionally, we regret that you didn’t receive the attention and follow-up you deserved from our staff. To make amends, we’d like to offer you a gift card so you can enjoy a better experience with us ... read more
Food came out incorrectly, TWICE! Ordered the teriyaki bowl w/ brown rice and noodles. The first time It came without sauce and noodles, also had white rice instead of brown. Waited SOOOO long before the waiter returned before I could even let him know the order was incorrect. He then said he's sorry and will go to the back and see what's going on (didn't take my food), didn't say anything else. As others in my party were just about done eating their meals, finally, he comes back again (without food!) to tell me- the nood... read more
Business response:
Hello Amber, Thank you for bringing this to our attention, we sincerely apologize for the repeated issues with your order. It’s completely unacceptable that your food came out incorrectly multiple times and that you didn’t receive the service you deserve. We appreciate your patience throughout this frustrating situation, and we understand why you would feel disappointed. If you’re willing, we’d love for you to reach out to us directly (contact@maggiemcflys,.com) so we can address your concerns further and work towards makin... read more
2 in the afternoon on a Thursday. 4 customers at the bar. Bartender talking to other couple who had already been served. Took over 5 minutes for her to come by and they were 4 seats away. She came by because my wife asked a busboy for a glass of water. Horrible service, no hustle. Short staffed isn't applicable since there were only 4 customers.
Business response:
Hello Tim, We're sorry to hear about your experience at the bar. This isn’t the level of service we aim for, and we appreciate you bringing it to our attention. Please email us at contact@maggiemcflys.com so we can look into this incident further. We’ll address this with our team to ensure more prompt and attentive service in the future. Thank you for your feedback, and we hope you’ll give us another chance to provide a better experience. Sincerely, Team Maggie McFly's
Food wasn't the best in my opinion, needed more seasoning. The spinach dip was so soupy, very disappointing. Wouldn't come back.
Business response:
Hello Brianna, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent visit did not meet your expectations, especially regarding the seasoning of the food and the quality of the spinach dip. Your comments are important to us, and we apologize for any disappointment caused. We value your input and will share your feedback with our culinary team to ensure that we maintain our standards and improve where necessary. We understand your decision not to return, but we hope you might reco... read more
Frequently asked questions about Maggie McFly's | Virginia Beach
How is Maggie McFly's | Virginia Beach rated?
Maggie McFly's | Virginia Beach has a 4.1 star rating with 4,249 reviews.
When is Maggie McFly's | Virginia Beach open?
Maggie McFly's | Virginia Beach is open now. It will close tomorrow at 12:00 a.m.