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234 North San Pedro Rd, San Rafael, CA, 94903, United States
Get directionsMy dad has been at Marin Post Acute since January of 2018. The facility is clean with beautiful surroundings. The staff is friendly, helpful and accommodating.
Marin Post Acute is a very nice facility, it is very clean and tidy. The staff from the Clinical Director Judy, to all the Caregivers like Asher, Manly, Imelda, Ricky, Magdaleno, and Danalyn were very nice. Nurses and the PT are on top of patient's progress. All of the staff here works with their heart and have a great goal of giving their patients the best care that they deserve.Highly recomended for our loved ones.
My first experience here was trying to get someone to answer the phone, I called three times and finally got someone who was mumbling and talking to another person at the same time. I got a little information, but nothing concrete. I was told that I needed to go meet my loved one there after they were transferred from the hospital, yet no one could tell me a time. It was very frustrating. From the moment I walked in, the staff were not helpful or friendly, and the strong, pungent scent of what smelled like those blue disi... read more
Just a few updates, I'm too tired to even go into all the horrific details. April 2026. Reaching out to the business office in good faith (no response to voicemail or email) resulted in a threatening letter with the wrong total amount owed, which does not reflect not only the most recent payment, (letter dated the same day) which I sent the RECEIPT FOR but another one three weeks prior. I'm forced to wonder if there's ANY department there doesn't have issues. BTW the letter is signed with a title but no name. Caused $1760 i... read more
Air freshener levels are toxic and you can smell it from outside the facility. I saw a guy go into cardiac arrest and die the day they deployed the scent bomb in the lobby. Not sure why that's legal since the fragrances contain VOCs and endocrine disruptors. I met more than one nurse who couldn't speak or understand English- like I couldn't communicate with them about my mother's needs. She has dementia and if I can't get her needs communicated to the staff, she certainly won't be able to. Mom was in a dirty little room w... read more
I chose this place because it looked like a breath of fresh air after touring the other options. It was aesthetically pleasing and opportunity for private room. Someone was there when I arrived to give me a tour right away. They got that part down to get you in and get the insurance money. Once your in and they got you the hell starts if you truly need skilled care and are not strong enough to survive the abuse, if you only need some physical or occupational , speech therapy, those services are good. My brother spent time ... read more
I helped my mother choose Marin Post Acute because their website shows bright, upgraded rooms that look private and comfortable. Unfortunately, the reality for most patients (especially Kaiser patients) is very different. The room my mom was assigned had: - Old, broken crank windows that barely open or close -- while the facility's conference room has brand-new windows. - No air conditioning in patient rooms unless you are private pay. West-facing rooms become extremely hot in the afternoon, and even staff acknowledge tha... read more
My friend was there for 4 days, there was 1/2 inch black dust on the filters located on each side of the oxygen machine clogging the filters, everything in the room was broken, the shades were broken, the light switch was broken. There were no doctors available at night or on weekends, and we had to wait til a scheduled Monday appointment, for hospice. Terrible.
My mom was sent to this place from Kaiser. Horrible! No one can transfer phone calls to the room. Brought her walker to her room and it was stolen. They don't return calls My brother picked her up. Gave her a wheelchair with no legs and no walker when hers was stolen. No calls returned. My mother said she laid in bed wet and the nurse yelled at her They sent her home without the proper equipment . Professional caregivers will not help her without the proper equipment. Very very bad
Marin Post Acute has a 3.3 star rating with 90 reviews.
Marin Post Acute is open now. It is open 24/7.