Marin Post Acute

sarah b. 

on Yelp

3 years ago

I posted this review of Marin Post Acute several years ago (Oct. 2019) after my mother had spent a month there. For some reason, it seems to have disappeared from Yelp. I feel so strongly about the deceptive marketing that led to our choosing Marin Post Acute and the abysmal experience my mother had there that I feel compelled to re-post it for the benefit of those seeking to read candid reviews. At the time of my original posting, I had also filed formal complaints with the California Department of Public Health Licensing &... read more

Kathy Y. 

on Yelp

4 years ago

My dad fell at home and other than cuts and skin wounds his mind was fine he ended up going to Kaiser as he had elevated heart issues, while at Kaiser we believe he had a minor stroke and he was confused and always trying to get out of bed, they had someone with him 24 hours a day to make sure he didn't get out of bed as he was a fall risk. Kaiser had him moved to this facility. The first day I visited him, everyone was so attentive and nice to me and my dad. I went in the 3rd day and walked into him choking and covered al... read more

Lisa R. 

on Yelp

4 years ago

My dad had fallen down, went to the emergency room then was transferred to Marin Post Acute for physical therapy. When we asked my dad about physical therapy, he said he hardly ever saw anybody and when they did come in they had him raise his arms up and down.They never got him up out of bed, never put him in a wheelchair to go outside, they left him wearing soiled diapers. He had a bloody Band-Aid on his arm for 6 days! This went on for 2 weeks! He is now forced into an assisted living facility unable to walk, unable to sta... read more

Annie D. 

on Yelp

5 years ago

I should not even give this place 1star. My friend has been ignored most of the time. He had major back surgery and needed many therapies. COVID has made it impossible to visit so you need to rely on information from nurses. Good luck trying to get a nurse on the phone and even when you are on the call list you get little to none. My friend ended up with 3 infections, not breathing, and was near death when he had to be resuscitated and sent to Marin General. Do not send your loved ones to this place!!!! 

Marianne F. 

on Yelp

5 years ago

This facility should be closed. The communication between staff was non existent. My Dad was at Marin General. He arrived at MPA and did not have the most important medication he needed and no one followed through to make sure he got it. It took 4 days. Doctors aren't available on the weekend. I had to hire two private caregivers 24/7 in order to be sure he was changed and did not get out of bed and fall again. The food was inedible. I bought my own food and brought it to MPA. and left the food in their refrig. The food tray... read more

William C. 

on Yelp

6 years ago

Food was terrible, PT & OT were marginal! I really would NOT recommend this facility. 

Nancy M. 

on Yelp

6 years ago

Facility pleasant. Great Physical Therapy. Very understaffed. For example I had to wait 5 days for a bath having to wear the same clothes and underwear. Over an hour to get water. Over 24 hours to get ice for serious bruising. Doctor ordered physical therapy 5 days a week but the management only allowed 2 days a week. Medication patch ordered by doctor to be changed once a week which they only changed after 2 weeks. Unable to eat without help but no one helps. I finally had to ask for a supplement to maintain my nutritional ... read more

A G. 

on Yelp

7 years ago

Do not be fooled by the beautiful, inviting newly renovated entrance. Go upstairs to the second floor and notice the drastic difference. I believe the long-term patients are upstairs and the short term rehab patients are downstairs. Downstairs looks, sounds and smells significantly better than upstairs. Take a close look, not at the decor, but at the patients. Do they look well cared for? Content? Also take a look at the staff. Are they rushing? Are they taking the time to talk to patients? Are they in front of a screen or ... read more

D Shinzato P. 

on Yelp

7 years ago

I have regularly visited the parent of a close friend at Marin Post Acute. The patient suffers from dementia and cannot report on their care. I have found them numerous times only partially dressed. Their dirty clothing is routinely soiled with excrement. Over a period of several months, I took the patient by wheelchair into an outside patio area. There was a portable potty there during the entire summer as if that space was additional storage. The dumpsters overflow, creating the appearance of neglect. When alerted abo... read more