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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Black interior and my car was left with some dusty footprints inside. Not a big deal, but not 5 star perfection.
Business response:
Thank you for your feedback. We apologize for the dusty footprints left in your vehicle's interior. We understand that attention to these details is important for exceptional service. We'll share your comments with our team to ensure we continue improving our attention to detail. Thank you for choosing McKinney Buick GMC.
I had nail in my tire and with my warranty I was able to get my vehicle in and the tire replaced quickly with no issues. The waiting area is nice, and they even offer popcorn while you wait. The service team is professional, nice and quick to get the job done, they even did a quick wash on my car. GREAT SERVICE!
Business response:
We appreciate you taking the time to share your experience with our service team. Our goal is to provide efficient service, a comfortable environment, and added conveniences that help make each visit enjoyable. We're glad to hear your visit went smoothly and that our team was able to assist you quickly.
Everything was very positive
Business response:
Thank you for sharing your positive experience! We're thrilled that every aspect of your visit was wonderful. Your satisfaction means everything to our team, and we appreciate you taking the time to share your feedback. We look forward to serving you again!
Everything was phenomenal every time I'm there they take good care of me and my service guy was phenomenal. I will be returning to get my tuneup thank you guys.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your exceptional experience and that our team takes great care of you. We look forward to seeing you for your upcoming tuneup. Thanks for choosing McKinney Buick GMC!
Quick service and great communication
Business response:
Thank you for your positive feedback! We're thrilled to hear that our team provided you with efficient service and excellent communication. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.
The staff here in the service department just aren't very friendly. They did not mess up the service or miss anything this time
Business response:
Thank you for the feedback, and we're glad the service itself was completed correctly. That said, we believe a welcoming experience should go hand in hand with quality work, and we're sorry to hear the interaction with our team didn't reflect that. We'll take your comments to heart. To learn more about your visit, please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.
I use McKinney Buick GMC for all my service work on my Yukon. This was a typical oil change and lube service, also rotated tires and did state emissions test. Worked performed as requested and in a timely manner.
Business response:
Thank you for your continued trust in McKinney Buick GMC for your Yukon's maintenance. We're glad your oil change, tire rotation, and emissions test were completed efficiently. Your loyalty means everything to us, and we look forward to serving you again.
The first time l bought my car in for service: the service guy didn't talk to me or even looked at me. This time Tommy was great. He got my car in for service.May there is hope that l will keep coming back. Thanks Tommy!!
Business response:
We're thrilled Tommy provided excellent service! We're committed to ensuring every team member delivers the same attentive care. We look forward to continuing to serve you at McKinney Buick GMC.
great service, friendly staff.
Business response:
Thank you for the kind words about our service and staff! We're delighted you had a wonderful experience with our team. Your feedback means a lot and motivates us to keep delivering quality service. Thanks for choosing McKinney Buick GMC!
McKinney Buick GMC has a 4.3 star rating with 9,845 reviews.
McKinney Buick GMC is closed now. It will open at 8:30 a.m.