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McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Nice all sales service I purchased two cars from the shop like this
Business response:
Thank you for sharing your experience with us! We are delighted to hear that you had such a positive experience with our sales and service. It means so much to know that you chose to purchase two vehicles from us and found our team helpful throughout the process. Your trust in us for multiple vehicle purchases truly shows the quality of service we strive to provide every day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.
It was great but they need to give you a loaner as I was told by sales I would be if I do service there.
Business response:
We are pleased to hear that you had a great experience with us overall. Your feedback about the loaner vehicle service is incredibly valuable to us. We understand your expectations regarding loaner availability, especially when this was discussed during your sales experience. We appreciate you taking the time to share both the positive aspects of your visit and areas where we can better meet your needs. Your input helps us continue to improve our service offerings.
Reliable services. I could do several things that my car needed.
Business response:
We are grateful to hear about your positive experience with our service team. It's wonderful to know that we were able to handle multiple needs for your vehicle in one visit. We understand how important it is to have dependable automotive care, and we're pleased that our team could provide the reliable support you needed. Your trust means everything to us, and we look forward to continuing to serve you and your vehicle for years to come.
Had a good experience. Especially liked how courteous the service agents were and how promptly they took care of me and my car
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our service team to be courteous and that we were able to assist you and your vehicle in a timely manner. Your kind words about the prompt service you received mean a great deal to our team. We're committed to providing this level of friendly and efficient care to all our customers, and it's rewarding to know we met your expectations. Thank you for taking the time to share your experience with us.
Every thing was GREAT! I was in and out in less than an hour.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that everything went so smoothly during your visit and that you were able to complete your service efficiently. Your satisfaction with your vehicle and the quick, hassle-free experience you had with us means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service in the future.
They fixed the problem Friendly staff
Business response:
Thank you for your review and for choosing McKinney Buick GMC. We're thrilled to hear that our team was able to resolve your issue effectively. It's wonderful to know that you found our staff to be welcoming and helpful throughout your visit. Your positive feedback means a great deal to us and reinforces our commitment to providing excellent service to every customer. We look forward to serving you again in the future.
Great service as always having used them for 16 years.
Business response:
We genuinely appreciate your continued loyalty and trust over the past 16 years. Your commitment speaks volumes, and we are honored to have earned your business time and again. It means everything to us when long-term customers like yourself recognize the consistent quality of service we strive to deliver. We appreciate you taking the time to share your positive experience and look forward to serving you for many more years to come.
Overall the experience was fine, my biggest issue was when they sent through the suggested service items from the technician. They say words like "Urgent" or needs attention. Two or three of those "urgent" items were completed on my last service, luckily I checked to make sure or otherwise it could've cost me a lot more money this time around. Just make sure you keep track of what they completed each service and don't be afraid to push back.
Business response:
Your thoughts are important to us, and we appreciate you taking the time to share your experience. We understand your frustration regarding the service recommendations. Your feedback helps us improve our processes to ensure accurate service documentation and clear communication with our customers. We want every visit to McKinney Buick GMC to be smooth and transparent, and we take your concerns seriously as we work to enhance our service experience. Please contact David Kelley, our General Manager, at Dkelley@mckinneybuickgmc... read more
Service manager always takes care of me and upholds high quality standards
Business response:
We are overjoyed to hear about your positive experience with our service team. It means so much to know that our service manager consistently provides you with excellent care and maintains the high quality standards you deserve. Your trust in our team and your continued loyalty truly make a difference to all of us at McKinney Buick GMC. We look forward to continuing to serve you and your vehicle with the same level of dedication and quality service you have come to expect.
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 8,809 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is open now. It will close at 9:00 p.m.