This profile has been claimed by the business owner or representative.
McKinney Buick GMC
- Car Dealers
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
They done a good job and cleaned my car.
Business response:
We are absolutely thrilled to hear that you had a great experience with us! It means a lot to know that our team took good care of both your service and your vehicle. We look forward to seeing you again next time!
The Customer Service Professional Hannah did a great job of keeping me updated on the progress of my truck's maintenance. And the overall maintenance was excellent.
Business response:
Thank you for taking the time to share your experience with us. It is great to hear that Hannah kept you well informed throughout the process and that your truck's maintenance went smoothly. We will be sure to pass along your kind words to her. We look forward to seeing you again next time!
Hannah Stevenson did exactly what I asked her to do, Great Service Advisor.
Business response:
Thank you for sharing your experience! It is great to hear that Hannah delivered exactly what you were looking for. That kind of attentive, straightforward service is what we strive for every day. We hope to see you again soon!
Not bad not awesome .. not bad .. no loaner vehicles really which is a bit disappointing.. also when the gave me an Uber it wasn't that great. Maybe im just spoiled... or maybe I just thought Gmc Buick were luxury brands. Perhaps I was mistaken... Perhaps.
Business response:
We appreciate you taking the time to share your feedback regarding your recent service visit. Transportation options and vehicle availability can play an important role in the overall customer experience, and we value hearing your perspective. Our team strives to provide convenient solutions and professional support throughout the service process. Please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com so we may discuss your experience further and see how we can assist.
As always a great experience! Amanda my service advisor did an awesome job getting me taken care of. I always say the best place for service is at the dealership. GM trained technicians that know what they are doing. They had a short video that let you see the techs working on your vehicle. Would highly recommend McKinney Buick GMC for all of your service needs. You will not regret your decision to use this dealership for not only a vehicle purchase or service after the sale.
Business response:
Thank you for taking the time to share such a wonderful review! It is great to hear that Amanda took such good care of you and that the inspection video gave you peace of mind during your visit. We truly believe that keeping our customers informed and comfortable throughout the service process makes all the difference. We will be sure to pass along your kind words to Amanda and the rest of the team. We look forward to seeing you again!
Customer service was good but it would be great if there is less waiting for oil change. Specially 7 am appointment in the morning should not take long.
Business response:
Thank you for your review and for sharing your experience with us. We are glad to hear that our customer service met your expectations, and we truly value that feedback. We also hear you on the wait time, and we understand how important it is to get you in and out quickly. Your thoughts are helpful and we will take them into consideration as we continue working to improve our service process.
Customer experience and customer service. The visit was great and on time.
Business response:
Thank you for your review! It is great to hear that your visit went smoothly and that our team was able to take care of you on time. We take pride in making sure every customer feels valued from start to finish, and feedback like yours means a lot to us. We look forward to seeing you again!
A+++++++ the salesman was great but the finance guy was too abrasive when we told him up front we didn't want the additional warranty.
Business response:
We are overjoyed to hear that your overall experience has earned such a high rating! It means a lot to know your salesman made such a strong impression. We do take all feedback seriously, and we understand it can be frustrating when a conversation does not feel as comfortable as it should. We appreciate you sharing that with us so we can continue to grow as a team.
We were Greeted quickly and had a great experience. Car buying, test driving, financial aspect is a lengthy experience and our salesman made it fun.
Business response:
Thank you for your review! It is great to hear that you were greeted promptly and that the entire process, from test driving to financing, was a positive one. We know that buying a car takes time, and we are glad our team was able to make the experience enjoyable for you. We hope you are loving your new ride, and we look forward to seeing you again!
Frequently asked questions about McKinney Buick GMC
How is McKinney Buick GMC rated?
McKinney Buick GMC has a 4.3 star rating with 10,182 reviews.
When is McKinney Buick GMC open?
McKinney Buick GMC is closed now. It will open at 8:30 a.m.