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Merlewood, Hollow Lane, Virginia Water, SRY, GU25 4LR, United Kingdom
Get directionsI was in Merlewood for a short stay and I cannot speak highly enough of the staff who without exception were kind, considerate and cheerful and made my stay most enjoyable.
My relative was moved from Cardiff to Merlewood to be close to where we live. When she arrived by ambulance, it was felt that she would be there for a couple of weeks, as she was so weak. Twenty months later, she passed away. She was SO WELL cared for by the amazing staff and she was so happy living there. All of the staff are truly wonderful and we would have no hesitation in recommending Merlewood to anyone. Thank you all for the love and care given.
Although my mother's stay at Merlewood was relatively short, we were extremely pleased with the level of care provided. Every member of staff encountered was so friendly and helpful and mum was looked after with such genuine care and kindness. Mum entered the home at the final stage of her life and it's a shame she was unable to appreciate the activities and nurturing environment.
We reluctantly placed my mother into Merlewood in November 2016 and without doubt, I had a guilt complex believing I was letting her down. Within 48 hours of her arriving at Merlewood I realised it was a great decision, she had constant company which she did not at home, the quality of food is excellent and far better than we could arrange through carers and family effort. Staff encouraged her to join activities and very quickly she became part of the status quo at 91 years old and having suffered a stroke five years earlier... read more
The care and the facilities at the home were both exceptional. The staff were welcoming and friendly and made the whole respite experience an extremely gentle one.
I came in for respite care after a hip operation. I came out very rested - walking well. Just what I needed. Not much to do if you are able bodied - but to be expected really!
My mother became a resident at Merlewood on the 20th July 2017 for end of life care. She has now sadly passed away. My family and I consider ourselves lucky to have found such a wonderful nursing home. From the kind, caring staff on all levels looking after not only my mother but caring for us as well, nothing was too much trouble.
My Mother stayed at Merlewood for over four years. In that time, although she felt that it would take away her independence, she soon realised that the company and very comfortable surroundings were better than being alone. She was encouraged to take part in many activities, but if not feeling up to participating would enjoy the chat with carers in the gardens. Everything was done that could be done to make her feel welcome and cared for.
I have been a resident for 6 years and I note that the cleanliness of all parts is immaculate and the standard of upkeep and decoration is very high. Lunch is served in the dining room and the food is varied - 3 main meals each day (fish, meat and vegetarian) and vegetables are served separately. Meals may be served in your room if preferred. The carers are kind and cheerful and do splendid work. Some have been here for many years. Activities are varied - scrabble, crosswords, shopping trips, visits to places of beauty and i... read more
Merlewood Care Home - Elizabeth Finn Homes has a 4.8 star rating with 122 reviews.
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