Merlewood Care Home - Elizabeth Finn Homes

J B 

on Carehome.co.uk

6 years ago

My mother has been a resident for 3 years and I can honestly say the staff have looked after her wonderfully. They have displayed professionalism to the highest degree. As a family member, it has been immensely reassuring that her needs have been met in such a lovely way. Thank you. 

Ron B 

on Carehome.co.uk

6 years ago

My father went into Merlewood for two weeks respite care while he was there his condition deteriorated and we converted his stay to permanent. While he was there the care provided was professional, compassionate and at the very highest level. Merlewood is a bright, cheery place, well appointed and staffed by brilliant people. We are very grateful for the care provided to my father. Thanks and best wishes for the future. 

Andrew 

on Carehome.co.uk

6 years ago

The staff and organisation of Merlewood provided an excellent environment of care for my mother in her last years. This was not only a comfort to her but to our family as well - thank you. 

Mike B 

on Carehome.co.uk

6 years ago

My father recently spent two and a half weeks in Merlewood Nursing Home which turned out to be the last two weeks of his life! While he was in there he was cared for in the best possible way. He was made very comfortable in every aspect. All the staff worked in a most professional and friendly manner to both residents and visitors. I cannot thank everyone enough for all the help and support they have they given all the family. If needed I would not hesitate in recommending Merlewood to anyone! 

S B 

on Carehome.co.uk

7 years ago

Wonderful environment and caring staff. Clean, food is very good, staff and residents look happy. Nice range of activities feels safe and secure. Entering/exiting through the front door is a little difficult when manoeuvring a wheelchair as the pathway from the door to the outside is not even, have to lift the wheels of the wheelchair to exit. My mother seems happy and I am happy. The staff are compassionate, responsive and wonderful with the residents. 

Chris G 

on Carehome.co.uk

7 years ago

I cannot recommend Merlewood highly enough. My father came for end of life care for the last two and a half weeks of his life and the staff could not have been nicer, more caring or professional. Their commitment to their patients was obvious and as a result, they made a very difficult time so much easier. The setting and facilities are first rate but this would count for little without caring staff, which is in itself a tribute to excellent management. 

W G 

on Carehome.co.uk

7 years ago

I was in Merlewood for a short stay and I cannot speak highly enough of the staff who without exception were kind, considerate and cheerful and made my stay most enjoyable. 

L R 

on Carehome.co.uk

7 years ago

My relative was moved from Cardiff to Merlewood to be close to where we live. When she arrived by ambulance, it was felt that she would be there for a couple of weeks, as she was so weak. Twenty months later, she passed away. She was SO WELL cared for by the amazing staff and she was so happy living there. All of the staff are truly wonderful and we would have no hesitation in recommending Merlewood to anyone. Thank you all for the love and care given. 

Helen K 

on Carehome.co.uk

7 years ago

Although my mother's stay at Merlewood was relatively short, we were extremely pleased with the level of care provided. Every member of staff encountered was so friendly and helpful and mum was looked after with such genuine care and kindness. Mum entered the home at the final stage of her life and it's a shame she was unable to appreciate the activities and nurturing environment.