Merlewood Care Home - Elizabeth Finn Homes's cover image
Claimed

This profile has been claimed by the business owner or representative.

Merlewood Care Home - Elizabeth Finn Homes

4.8

About this business

Location details

Merlewood, Hollow Lane, Virginia Water, SRY, GU25 4LR, United Kingdom

Get directions
4.8109 reviews
Select a rating
Mervyn G's profile image
Mervyn G 
7 years ago

We reluctantly placed my mother into Merlewood in November 2016 and without doubt, I had a guilt complex believing I was letting her down. Within 48 hours of her arriving at Merlewood I realised it was a great decision, she had constant company which she did not at home, the quality of food is excellent and far better than we could arrange through carers and family effort. Staff encouraged her to join activities and very quickly she became part of the status quo at 91 years old and having suffered a stroke five years earlier... read more

R S's profile image
R S 
7 years ago

The care and the facilities at the home were both exceptional. The staff were welcoming and friendly and made the whole respite experience an extremely gentle one. 

S R's profile image
S R 
8 years ago

I came in for respite care after a hip operation. I came out very rested - walking well. Just what I needed. Not much to do if you are able bodied - but to be expected really! 

Ian D's profile image
Ian D 
8 years ago

My mother became a resident at Merlewood on the 20th July 2017 for end of life care. She has now sadly passed away. My family and I consider ourselves lucky to have found such a wonderful nursing home. From the kind, caring staff on all levels looking after not only my mother but caring for us as well, nothing was too much trouble. 

Dilys K's profile image
Dilys K 
8 years ago

My Mother stayed at Merlewood for over four years. In that time, although she felt that it would take away her independence, she soon realised that the company and very comfortable surroundings were better than being alone. She was encouraged to take part in many activities, but if not feeling up to participating would enjoy the chat with carers in the gardens. Everything was done that could be done to make her feel welcome and cared for. 

J K's profile image
J K 
8 years ago

I have been a resident for 6 years and I note that the cleanliness of all parts is immaculate and the standard of upkeep and decoration is very high. Lunch is served in the dining room and the food is varied - 3 main meals each day (fish, meat and vegetarian) and vegetables are served separately. Meals may be served in your room if preferred. The carers are kind and cheerful and do splendid work. Some have been here for many years. Activities are varied - scrabble, crosswords, shopping trips, visits to places of beauty and... read more

Paul B's profile image
Paul B 
8 years ago

My cousin, aged 95, was living alone and felt isolated. We all decided it would be better for her to come into care. Since being at Merlewood she has benefitted from the kindness and caring professional staff. Now she has the option of socialising with other residents. She has recently been very unwell and has been nursed back to health by a dedicated team. We are all delighted with the positive attitude of all the staff from housekeeping to catering to social events. We could not have made a better choice. 

Suzanne B's profile image
Suzanne B 
8 years ago

My mother has been welcomed and cared for extremely well over the past 6months. Since arriving at Merlewood we could not be more satisfied. 

P N's profile image
P N 
8 years ago

My mother stayed at Merlewood for 3 weeks recuperating from a knee replacement operation. Having stayed in other care homes previously, we can definitely say that Merlewood stands head and shoulders above the rest in all respects. Mum had a lovely, bright room which was spotlessly clean and very well maintained. All staff were very friendly and helpful, always preparing to spend a little time making sure all was OK. Food also excellent. We would like to thank all staff, including housekeeping, nursing and physio for their su... read more

Frequently asked questions about Merlewood Care Home - Elizabeth Finn Homes

How is Merlewood Care Home - Elizabeth Finn Homes rated?

Merlewood Care Home - Elizabeth Finn Homes has a 4.8 star rating with 109 reviews. 

When is Merlewood Care Home - Elizabeth Finn Homes open?

Merlewood Care Home - Elizabeth Finn Homes is open now. It is open 24/7.