MFC-J491DW's cover image

This profile has been claimed by the business owner or representative.

MFC-J491DW

3.5

    About this business

    3.51,611 reviews
    Select a rating
    Michael's profile image
    Michael 
    7 years ago

    pretty good cheap printer If you don't have a large volume of printing to do, it seems to be a good cheap printer and the ink isn't that expensive. It you don't print that much, the standard ink cartridges are only around $10 each and they have 200 pages of ink in them. You can find better value, but lots of people just print a handful of pages a month so it's hard to swallow ink cartridges that are $40 each that are going to dry out before you need them. It's not the fastest printer, but it's what I expect on the cheap end.... read more

    rkruz's profile image
    rkruz 
    7 years ago

    Easy to install, Good quality print, but expensive ink and no wired ethernet interface Here are my impressions installing and using the MFC-J491DW as a wireless printer with application software installed on a Windows 7 laptop and a Windows 10 laptop. The printer review is below and done with the startup ink cartridges provided with the printer. The Good: - Installed smoothly: Installed as a wireless printer over a home network on both Windows 7 and 10 laptops. The only other interface provided is USB. A huge disappointment ... read more

    imsocrazy's profile image
    imsocrazy 
    7 years ago

    Great features at a great price. Great little printer that is easy to set up and doesnt take up much space. Touchscreen makes it so easy to use and printing is plenty fast. 

    Angela M Markou's profile image
    Angela M Markou 
    2 years ago

    1.0 out of 5 stars Not worth it I bought this printer 2x because of price and functionality. The replacement cartridges are often not recognized and then I can't print. Happened to me with both printers. Waste of money. Do not buy. 

    Amazon Customer's profile image
    Amazon Customer 
    2 years ago

    1.0 out of 5 stars DO NOT BUY !!! Garbage Garbage Garbage !! Stopped working after a couple months. The warranty people would only help me if I gave them remote access to my computer. They would not replace it. Ill never buy Brother products again. 

    Jennifer b Lehmann's profile image
    Jennifer b Lehmann 
    2 years ago

    1.0 out of 5 stars paid return for the damage product The printer is not working and I still have to pay the shipping to ship back?? it is so unreasonable and printer is very heavy. what a bad luck to have a lemon product 

    J. S. Williams's profile image
    J. S. Williams 
    2 years ago

    1.0 out of 5 stars This printer sucks This printer is absolutely frustrating. Getting it to do anything is a chore and you have to run maintenance on the print head every time you print or you will get lines in your print. The quality of this printer does not match the price. I've had it for nearly to years now and I've hated it every day. 

    Julian's profile image
    Julian 
    2 years ago

    1.0 out of 5 stars Expensive ink, cannot scan with empty ink cartilage These kind of inkjet printer is absolutely awful. Why do i need ink to scan? expensive ink, cannot use third party ink and you have to buy the official ink from them because they put micro chip in the ink cartilage. Ink cartilage are throw away after use, let's put more stuff in it to jet up the price and make more trash. Ink jet printer from other brands also do these thing. They all deserve 0 star. 

    Cary McClure's profile image
    Cary McClure 
    2 years ago

    1.0 out of 5 stars Worst printer made This printer is one big jam, you will spend more time getting up to fix it than actually printing, of course, you can't ask for help because they never reply, should change the name of the company from brother to stereotypical lazy bum of a brother-in-law. 

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.