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MFC-J491DW

3.5

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    3.51,611 reviews
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    Kindle Customer 
    2 years ago

    1.0 out of 5 stars Stops you in your tracks This product seemed like a pretty good deal at the start for the money, now it is constantly shutting me down for one reason or another. First the ink does not last long at all, seems like after just 20 pages or so of using the color ink, it repeatedly says "LOW INK" and just when you need your printer the most, you cannot complete your print job, even if you elect to print in Black and White, UNTIL you replace the color ink cartridges. If this wasn't a big enough inconvenience, no... read more

    Dave's profile image
    Dave 
    2 years ago

    Brother will purposefully shut down your machine when you still have plenty of Ink! I had a earlier model Brother ink printer that I had good success with so when it was time to buy a new printer, I stayed with Brother. Well something has changed, my MFC-J895DW printer is programmed to tell me the ink is out when it is not. I can print black for weeks then try printing in color and many times even with light use of color, it will tell me I am out of color ink when I am not, resulting in shutting down the machine until you re... read more

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    Dave 
    2 years ago

    2.0 out of 5 stars Brother will purposefully shut down your machine when you still have plenty of Ink! I had a earlier model Brother ink printer that I had good success with so when it was time to buy a new printer, I stayed with Brother. Well something has changed, my MFC-J895DW printer is programmed to tell me the ink is out when it is not. I can print black for weeks then try printing in color and many times even with light use of color, it will tell me I am out of color ink when I am not, resulting in shutting down the m... read more

    jeremy a.'s profile image
    jeremy a. 
    2 years ago

    Not long lasting Had this for two years and now keeps saying “printer jam”. And there is no jam. Don’t know how to fox this and will be throwing it away. Don’t purchase this 

    J. Socrates's profile image
    J. Socrates 
    2 years ago

    WAS 5-STAR In 2019 I bought it here for $79.99. 3 years later they want $315. NOW IS 1-STAR Bought brand new in Dec-2019 for $79.99. Great little printer. BUT the microsensors that tell whether there is paper stuck in the paper path have failed. No paper in path at all Not even little bits of paper. Nothing. Printer refuses to run since the microswitch sensors failed in just 3-1/2 years VERY LIGHT USE. TODAY in mid 2023, they want $315 for the exact same printer MODEL MFC-J491DW. WAS GREAT DEAL, IS NOW GREAT RIP OFF. China a... read more

    Cypher's profile image
    Cypher 
    2 years ago

    Piece of garbage I've had this printer for just over a year. It is a piece of garbage. All it does is suck ink cartridges dry all the while printing at a very low level of quality. Do not waste your money. 

    Don Montgomery's profile image
    Don Montgomery 
    2 years ago

    Total Junk Ink dries out won't print. Unable to Clean print head, Cannot fix it. Defective Junk. Don't buy these cheap inkjet printers. The Ink dries out and it will not print. 

    npl.info's profile image
    npl.info 
    2 years ago

    IT....Stopped woking a few day after first Year of very light use! First of all I got I bought the Brother MFC-J895DW, which is what I paid for, and received, and it printed off the first print job was just 130 pages, and it needed INK! So I don't know what this ITEM was in my account, as I never bought this model, for any REVIEW! SO this REVIEW is for the Brother Brother MFC-J895DW that I bought here.... which Brother didn't keep, since it is **DISCONTINUED!** Which is a great thing to state the least! So instead of getting... read more

    William's profile image
    William 
    2 years ago

    POS - Worst Printer I have ever owned ... 2nd Brother Printer, no more. This is by far the WORST printer I have ever owned. Nothing but problems. Won't connect, won't print. Then connects, prints for a while. Then craps out again. Tried to clean the ports, but it just tells you its out of ink. If you don't use BROTHER ink, it senses it and stops printing. If you DO use Brother Ink, it runs out in about 10 pages. It CONSTANTLY tells you you're out of ink - theirs or others. It's not even heavy enough to be a boat anchor. I wi... read more

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    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.