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Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
Loses wireless constantly Then printer needs to be re-started EVERY TIME I need to print anything. Customer service absent.
can't set it up. got it returned can't set it up. got it returned
scaner dosent work via wifi printer is good but you can not scan wifi, so if you can only conect your printer to the wifi, scaner will not work.
DO NOT BUY This was the second one I purchased, the first stopped working right after the one year warranty. This last one has stopped working two weeks before the warranty is up, BUT they will not service or replace since the manufactured date is in 2017. I will never by another Brother.
First Toner Does Not Work - But Good Customer Service Update on July 7th Customer service is great. So I adjusted the stars to four. They addressed this issue in 10 minutes. -----------Original Post----------- Purchased this MFC-L8610CDW few days ago and today just started using it. Printed first 200 pages and they all have dirty edges and dirty printed part (see photos). Opened the toner tray and found the BK toner's corner is really dirty. I believe brand new one should not look like this. Cleaned it. Tried it again, same ... read more
The Very First Toner Comes with Machine Does Not Work Purchased this MFC-L8610CDW few days ago and today just started using it. Printed first 200 pages and they all have dirty edges and dirty printed part (see photos). Opened the toner tray and found the BK toner's corner is really dirty. I believe brand new one should not look like this. Cleaned it. Tried it again, same thing. Cleaned it again, same thing...... Luckily I also purchased a replace Brother toner, and that one works so far. I don't think the very first toner co... read more
Brother is a Tech Support Nightmare Product was purchase less than 90 days ago, replacement for the machine is a nightmare. Amazon should hold their vendors accountable to give better customer service.
Dirty prints We have had this less than a month and have toner scatter on our prints. Their recommended cleaning procedures did not fix the print quality. Print speed is good.
WILL NOT DUPLEX SCAN!!! ONLY DUPLEX PRINT! I purchased this printer because it states DUPLEX, what the advertising fails to mention is that is ONLY does PRINTING in duplex. YOU CANNOT SCAN in duplex. I am very disappointed in this machines capabilities for what it cost. I have been a brother brand advocate for many years and my business has purchased many of their printers and we have been pleased with performance. I am very busy and didn't realize that this wasn't an option at all and not just a setting I had not found yet ... read more
MFC - L8610CDW has a 4.1 star rating with 365 reviews.
MFC - L8610CDW is open now. It will close at 6:00 p.m.