This profile has been claimed by the business owner or representative.
The worst printer and service I’ve ever This printer printed 1 page then stopped working. Customer Service did nothing to assist. I called over 5 times no troubleshooting or anything. I threw it out. A waste of money. Never will I purchase a Brothers anything
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Scanner issue Problem with scanner. There is a line that appears when I scan documents. I have called but not help.
Business response:
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are getting lines on scan documents with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Below is an answer link that will help on the lines on scan documents with your Brother MFCL8900CDW. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32306160004/workspaceContext/... read more
To expensive for the quality. A lot of problems with the printer. It’s showing a error message many time
Business response:
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-suppport.
MFC - L8900CDW has a 4.2 star rating with 2,264 reviews.
MFC - L8900CDW is closed now. It will open at 9:00 a.m.