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Quiet and fast! I have always been an HP owner, and this is my first brother printer and I love it. So easy to install and use.
Happy I switched... Very easy to use. Prints great and love how photos come out! Ink replacement is very reasonably priced.
Started well but fell down after 3 years. I have had mine for 3 years now. Wireless printing unpredictable. Printer now making bad grinding noises when printing and no response from inquiry to support. I hoped this would have longevity but I wouldn’t buy one again.
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Disappointed.. Had this printer for 1 year 3 days and it died. Brother said out of warranty but you can take it to certified brother repair shop that’s 1 hour 45 minutes away. Not very helpful at all. Very disappointed in customer service and support
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
MFC-L8900CDW Does not work well if at all with the app. I would not recommend this device.
Business response:
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Printer fine. Customer service is not. The product is fine (mostly), but the customer service is severely lacking in quality. The scan feature on our brand new printer does not work. I’ve contacted Brother numerous times for help to resolve the matter. After the initial communication with low-level support couldn’t resolve the issue, the ticket was escalated. That’s where I stopped receiving any help. Brother failed to call during scheduled times, failed to respond to my emailed inquiry, and has failed to follow up with me t... read more
Business response:
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having scanning issues with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products. Below is an answer link that may help on the scanning issues with your Brother MFCL8900CDW. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32308110003/workspaceContext/workspace/processe... read more
MFC - L8900CDW has a 4.2 star rating with 2,264 reviews.
MFC - L8900CDW is closed now. It will open at 9:00 a.m.