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MFC - L8900CDW
About this business
Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side."
WORST customer service Machine pretty much OK; Customer Service NIL. The year is 2022, you can't, repeat CAN'T speak to a human being at this company. It's a bad joke! The minute you get this machine to your office, you're completely on your own and believe me there's a lot more to it than meets the eye. "Customer Service" is done by chat and it's so bad it's not even worth engaging in it. If you want a Brother product, be ready to pony up more money with a consultant every single time you need a little bit of help.
Not sure I see the value FAX data storage could be much better, technical support is a joke between web chat and phone support..... support calls customer back after then hangs up, so you get a call back just no support. Left HP for Brother
Slow Printer - Constantly has to "Cool Down" This printer is much slower to "receive data" than my previous Brother printer. It prints 2 pages and then has to think for several seconds to a minute to print the next 2 pages. My previous printer would print multiple pages at a time. Getting constant black lines on my documents now that aren't going away with a cleaning like they used to.
Sorry Brother but you don't measure up I am the Clerk / Treasurer for a small town of under 2000 people. Our office does approx. 900 prints or "copies" a month. We have had this machine less than 1 year and we have had nothing but trouble from the first month. The colors are not vibrant like other laser printers I have used, it has a longer than usual delay before it prints like sometimes a minute or more. The toner cartridges leak, and the pages all get color drops on them. It comes set so that you use all the colors when y... read more
Priced too high for poor performance Slow to print multiple pages, scan to email is limited in file size when using the "Easy Email Scan" otherwise, you have to set up a server connection to your email server, which is nearly impossible with the instruction set found on the website, so plan on having a usb thumb drive. Customer service via phone is impossible to find. ADF Scan quality: crooked and hard to read. Every print comes out curled, so if you have to load the page later to print something unique on the backside, you ... read more
it is very slow, it does not always print in color it is very slow, it does not always print in color
Frequently asked questions about MFC - L8900CDW
How is MFC - L8900CDW rated?
MFC - L8900CDW has a 4.2 star rating with 2,264 reviews.
When is MFC - L8900CDW open?
MFC - L8900CDW is open now. It will close at 6:00 p.m.