This profile has been claimed by the business owner or representative.
MFC - L8900CDW
About this business
Disappointed My first one lasted just over a year before the fuser roller started falling apart. The replacement lasted 4 months.
Business response:
Hi Dave, We regret to learn of your disappointment of our MFC-L8900CDW. We understand the replacement fuser roller lasted 4 months. Please call chat or email our customer support for warranty options at the link below: https://www.brother-usa.com/support/mfcl8900cdw
doesn't let me scan Downloaded driver from cd and from website. Reset everything...even computer. It worked one time and that was it!!!!!! Worst printer.
Business response:
Hi, Oh no! That's not what we like to hear. I'll be happy help you with your printer. Below is a link with some points to confirm before configuring your Brother machine for wireless network: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl8900cdw_all&faqid=faq00002806_007
GARBAGE. WILL NEVER PURCHASE BROTHER AGAIN I've owned this printer for almost a year. It is the worst printer ever. The printer will not print if one of the toner cartridges are empty. Even if you don't use the color toners. The ADF constantly jams and tears the papers apart no matter how hard you try to put them into the feeder evenly. Now it won't recognize the new toner I've just tried to replace. I have purchased and recommended Brother products for over a decade. I will now discourage anyone from purchasing their piece ... read more
Business response:
Hi, I understand how frustrated you are with the ADF jamming and the machine not recognizing the new replacement toner. I will be happy to help. Here are some FAQs that may help. https://bit.ly/34KEpkK https://bit.ly/2WX8KKq If you still have the same issue, please contact us by Email or Live Chat. https://bit.ly/33w86G9
Good if only printing black text on white paper If you are printing only black text on white paper this product is great. However, if you have any images, or color on here this is horrible. The pictures are blurry, and not clear. I printed a resume where my name is white on a blue banner. The name is extremely blurry and the blue runs into the white name. This is the same on anything that isn't black text on white background.
Business response:
Hi, thank you for your feed back. We will be glad to assist you with the printing issue. Here is a FAQ that may help. https://help.brother-usa.com/app/answers/detail/a_id/143249?R3ModelID=MFCL8900CDW If this does not resolve your issue, please contact us by Email or Live Chat. https://www.brother-usa.com/support/mfcl8900cdw
Absolutely horrible software software is incapable of recognizing a printer that is already installed and working so I cant scan anything. I can try to reinstall the software but in a corporate setting with security on the network it doesnt find the printer, I can manually enter the IP address and it comes up but then it cant connect anyway. And you cant even uninstall the software short of manually deleting the 5 or 6 folders full of junk in your program files folders (have to stop some processes first), uninstall just plai... read more
Business response:
Hi, I see you are experiencing with the wireless network and scanning feature. I'd like to help. There are some important points to confirm before connect your machine wireless. Follow the step in the link below: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl8900cdw_all&faqid=faq00002806_007
Can't print wirelssly Pleased with it but unable to workout how to print wirelessly
Connectivity issues. Duplex issue. Didn't realise it does not print both side on A5 paper. Having continual problems connecting via Wi-Fi.
Business response:
Thank you for your review. Automatic 2-sided printing is not available for A5 size paper. The link below is the FAQ for the information on 2-sided printing: https://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=mfcl8900cdw_all&faqid=faq00002592_008 Please contact our Technical Support team using this link if you require assistance with your Brother product: https://www.brother.com.au/en/support/contact
WOULD BE GREAT IF SCANNING WOULD WORK LOVED THIS MACHINE INITIALLY HOWEVER CONTINUE TO EXPERIENCE SCANNING ISSUES UNABLE TO SCAN.PURCHASED THIS FOR ITS DUPLEX SCANNING ABILITY DOESNT SEEM TO WORKAND NOT EASY TO CONNECT
Business response:
Hi Janet, We are excited to hear that you love the machine. However, you are experiencing an issue with the duplex scanning feature for this machine. I'll be more than happy to assist you. When using the automatic 2-sided scanning, you must use the ADF, not the flatbed scanner glass. Also select long-edge binding or short-edge binding option depending on the layout out of your original. I hope this helps.
Connection with computer Have from day 1 had trouble with communication between computer and printer. Lost power for about 5 minutes the other day and again now the computer and printer aren't communicating. Why do I have to constantly call. Didn't have this problem with other printers I had in the past. Frustrating to say the least
Frequently asked questions about MFC - L8900CDW
How is MFC - L8900CDW rated?
MFC - L8900CDW has a 4.2 star rating with 2,264 reviews.
When is MFC - L8900CDW open?
MFC - L8900CDW is closed now. It will open at 9:00 a.m.