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MFC - L8900CDW
About this business
Just a little beyond warranty Just beyond warranty and the LCD screen quit working. Nothing and I can't even print without the screen, unbelieveable
Business response:
Hello M. Bailey We apologize that the LCD on your Brother MFC-L8900CDW machine is not functional. Please reach out to Brother customer service directly. https://help.brother-usa.com/app/ask/p/9169
No Support and unable to stop 2 sided printing It's impossible to get support from Brother! I will never buy a brother product again! I can not stop this printer from printing s-sided, I have wasted more paper and toner with this printer that any other printer in my lifetime!
Business response:
Hi, we understand you are experiencing an issue unable to stop 2-sided printing and and we are sorry to hear that your experience has not been favorable so far. Below is a FAQ that can assist you. https://help.brother-usa.com/app/answers/detail/a_id/145712 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Slow This is one of the slowest brother printers I have ever owned. It will pause in the middle of printing then just start back up after 10 or 15 sec. and tell it to print and about 20 or 30 sec later you might get your paper.
Business response:
Hi, We see you are experiencing an issue with slow print with your MFC-L8900CDW. We'll be happy to help. Click the answer link below to optimize your print speed. https://help.brother-usa.com/app/answers/detail/a_id/143455 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Nothing but problems I set my printer up, ran the first print job and there's a nice black mess printing down the side of the pages. I tried faxing and it cancelled the job giving an error of not enough memory. I need to print legal and letter size pages, collating, on the same doc but it's printing all on the same size, even though I submit the job to print according to the original size. Not a great first day with this machine.
Business response:
Hi, We understand you are experiencing some issues with MFC-L8900CDW and we understand your frustration. I'll be happy to help. Please contact our customer support team to guide you through resolving your issues at https://www.brother-usa.com/support
Not good for multi-function printing While the print quality of the L8900CDW may be great, the paper handling is pitiful. The end result of running envelopes through the machine and printing the mailing address on the envelope is not a product you would want your company associated with. The envelopes come out wrinkled! Not good. In addition, when printing letters, the paper comes out rolled, again not a good presentation.
Business response:
We understand your Brother MFC-L8900CDW is causing envelopes and regular prints to be wrinkled or rolled. There may be settings we can lead you through to help with this. Please contact Brother Customer Service directly at the following link so we can help. https://www.brother-usa.com/support/mfcl8900cdw
cannot change scan document size it scans always as legal size document. I cannot change scanning-document-size to letter size. Problem occurs when I print the scanned-result to a letter size paper. Top portion of the document is jammed in printing.
Business response:
To scan in letter-size on the Brother MFC-L89000CDW, you'll need to change the paper size in the scanner settings. Here's an FAQ link that should help. https://help.brother-usa.com/app/answers/detail/a_id/143410/
Not good for a machine New printer and keeps printing and scanning a line in the middle of page. Did all the self fixes like cleaning the glass etc. no luck.
not great ROLL ON TOP KEEPS GETTING JAMMED, THIS STARTED SINCE DAY ONE OF PURCHASE
NOT user friendly, Features archaic The software: You can get it to do what you need to, most of the time, but if you just want simple printing, scanning and copying, this is not your baby. Scanning: It's a exercise! Had to set up software for it to scan. That software requires that I load the papers into the printer, then go back to my desk upstairs to then push the scan button, then run back downstairs to retrieve my document. As opposed to being able to scan right from the printer, while I'm standing there and having it s... read more
Frequently asked questions about MFC - L8900CDW
How is MFC - L8900CDW rated?
MFC - L8900CDW has a 4.2 star rating with 2,264 reviews.
When is MFC - L8900CDW open?
MFC - L8900CDW is closed now. It will open at 9:00 a.m.