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MINI
- Automotive
- Alexandria, VA
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
5990 Duke Street, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent car buying experience Impressed that the salesperson never tried to upsell me. On the contrary, he tried to understand what kind of driver I was, and ended up recommending a less expensive model for me than the one I had initially expressed interest in. Communication and follow up was excellent throughout my decision making process.
Buying experience at Passport MINI of Alexandria My sales agent was easy-going, patient and flexible. The vehicle I wanted was unavailable the first time my wife and I went there, but they ordered it and it was shipped in within the agreed upon period. Since then, the after-sale follow-up has been a wonderful experience. Overall, the experience at Passport Mini has been very refreshing. Nick, Fairfax, Virginia.
I'm a satisfied customer Your service department is a credit to your company. They are a group of competent, courteous professionals. Jilian is always a pleasure to deal with. Great job. Keep up the good work.
Great customer service as always!! Took my car in for service and, as usual, their level of customer service exceeded my expectations. Julian Kim, White Team Service Manager was exceptional - very professional, detailed-oriented and eager to provide the best level of service. My car was completed on time and I was given a loaner car while my car was in the shop. I have a 2013 Mini Roadster - my 3rd Mini - and I absolutely love it and love the way I'm treated (like a VIP) at Mini of Alexandria! Kudos to the Mini of Alexandra ... read more
Great place to work and do business as well. I work at Passport MINI and I am a MINI owner as well. This is my 3rd MINI . We have a great team and a super customer service here at PASSPORT MINI. Please stop by and see us soon. Mike Hannon 703-328-5541
Always great service Ever since I bought our MINI, it has only seen the dealerships service facility and I dont ever plan on changing it....why? Always great and dependable service. It may not be perfect all the time but they sure make up for it and get it right. Shout out to Julian and Carlos, and the rest of the team. Because of your work My wife and I get to enjoy driving our fun little MINI more :)
Great customer service I recently had my Mini Cooper in for a problem with severe hesitation - my car was covered by warranty. My service advisor Frank helped me figure out the logistics of getting my car to the dealership which involved getting it towed from my work AND setting up a free car rental with Enterprise near my work. All I had to do was hand the keys to the tow truck driver, and the Enterprise guy texted me when he got to my work. I was back at work with a rental car in less than 25 minutes. Back at the dealershi... read more
Outstanding Customer Service The service and attention to detail at Passport Mini is exceptional. The detailed explanation of the needed repairs was clear and easy to understand. Frank could not have been more helpful. Obtaining a loaner is a quick and easy process. All of the people I have interacted with at Passport really exude attention to the customer.
Mini-the best car and the best people Staff is extremely helpful and speaks in 'laywoman' terms. I understood everything they did and why. The Mini car is exceptional; the dealer makes the experience like going home.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.4 star rating with 1,181 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.