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8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Steve Lerner was great work with. He provided an..." Steve Lerner was great work with. He provided an extensive overview of my BMW X3 fleet vehicle. He was knowledgeable and personable. I will definitely work with him in the future.
Business response:
Thank you again for taking the time to let us know how we did!
"I highly recommend Steve Lerner. We have bought several..." I highly recommend Steve Lerner. We have bought several cars from Steve over the years; most recently a BMW 7. Steve was extremely helpful during the entire process...from ordering to delivery! He is very attentive to details and spent over two hours with me going over my new car and mentioned that I could contact him if I had any further questions. Steve will help you with all your auto needs!
Business response:
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
"Steve Lerner provided excellent service and was very..." Steve Lerner provided excellent service and was very attentive to all details of my recent purchase. He was very responsive and took the time to go over the vehicle's features. Highly recommend.
Business response:
Thank you! We hope to be of service to you again!
"I have purchased multiple cars from Steve and he is great..." I have purchased multiple cars from Steve and he is great wot work with. He provides honest feedback and makes the experience very smooth and accommodating. Highly recommend Steve if you are looking at a BMW.
Business response:
jd, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
"Just bought my second BMW from Steve Lerner, and my wife..." Just bought my second BMW from Steve Lerner, and my wife and I couldn’t be happier with our experience. Steve was a good listener, he was very attentive to our needs and respectful of our time, and we never felt any pressure from him. We felt very confident that he would find us our “perfect” car—and he did. AFTER the sale, he gave us a very detailed and much-appreciated “tutorial” regarding all the functions and features of our car. The entire team at Richmond BM... read more
"I originally inquired about a used Jeep Wrangler. I..." I originally inquired about a used Jeep Wrangler. I changed my mind and explained to Steve what I was looking for in a vehicle. He listened and let’s just say I ended up with a very nice Lexus truck. Steve was very personable and helpful. I highly recommend Steve!
"I have known Steve for more than 10 years. He is very..." I have known Steve for more than 10 years. He is very knowledgeable, responsive and an advocate for his customers. He takes the time to identify his customer’s needs and preferences and works very hard to meet them. He does not use high pressure tactics but have me the time and information to make a good decision. I highly recommend him.
Business response:
Hi, thanks so much for rating us so high! Be safe on the road!
"Highly recommended!!!!! Steve makes purchase processes..." Highly recommended!!!!! Steve makes purchase processes very smooth. He has been working here for a very long time and he will get you what you are looking for. He is really nice and very professional. Trust him When you buy your next BMW from him. Thank you Steve!!!!
Business response:
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
"This is the 2nd car I have purchased from Steve Lerner...." This is the 2nd car I have purchased from Steve Lerner. He kept in constant touch with me since I purchased the 1st car from him (9 1/2 years ago) with really nice cards and calls. He is such a nice person and very easy to work with. I would certainly recommend him to my family and friends.
Business response:
donnafrench362, we really appreciate this positive review! Thanks so much!
MINI has a 4.7 star rating with 1,191 reviews.
MINI is open now. It will close at 6:00 p.m.