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MINI
- Automotive
- Richmond, VA
About this business
Location details
8712 W. Broad St., Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"We worked with Steve Learner to purchase a new x5. He was..." We worked with Steve Learner to purchase a new x5. He was very responsive, knowledgeable and at not point did we feel pressured into making a purchase. He presented us a few different options and then took us through the buying process. While it's not the most exciting process to sit through, Steve kept us entertained and comfortable throughout the process. His follow-up is fantastic and he made sure we were satisfied with everything. I highly recommend working w... read more
Business response:
Hi, thanks so much for rating us so high! Be safe on the road!
"Amazing team helping me with finding my dream car...." Amazing team helping me with finding my dream car. Excellent finance team working with me to get accepted at a young age for a 2017 2ss camaro. 10/10 definitely recommend.
Business response:
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
"Recently I decided to sell my BMW as I am moving to our..." Recently I decided to sell my BMW as I am moving to our beach house. I knew of Steve Lerner from past experiences at the dealership. The process was extremely easy and expedient, much better than I originally thought. The appraisal was fair and we concluded the transaction in less than an hour. I would recommend Steve and the dealership to anyone interested in these great cars.
Business response:
Thanks for the great rating! We are always happy to help!
"Excellent experience at Richmond BMW. Mr. Lerner was..." Excellent experience at Richmond BMW. Mr. Lerner was extremely knowledgeable, professional and accessible. He helped make the trade and purchase process of my third BMW effortless. Would never go anywhere else. Five star customer service all around!
Business response:
We always appreciate positive reviews! Thank you, and happy motoring!
"Steven Lerner was extremely and very proactive in..." Steven Lerner was extremely and very proactive in responding to my questions on the car in question via a quick text or phone call. Steve is extremely knowledgeable about the cars he sells; he knows his product. Very friendly to work with, with no high pressure sales gimmicks, making my decision between selecting a car from three other dealers, that much easier. On the day of purchase, Steve was extremely well organized and together with the business manager Mr.Dharanend... read more
Business response:
Hello Mark R, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
"Steve was an excellent sales man. No pressure, but very..." Steve was an excellent sales man. No pressure, but very responsive to all our questions and concerns. I would buy from Richmond BMW and Steve again!
Business response:
Thank you! We hope to be of service to you again!
"Mr. Steve, Mr. Akshay, & Mr. Shashank were all excellent..." Mr. Steve, Mr. Akshay, & Mr. Shashank were all excellent in assisting me as I purchased my first car. They made sure I understood what I was getting into while figuring everything out for my car. Without them, this wouldn't have been possible and I appreciate all the power they put into making this happen. If I ever want to purchase another car(BMW) in the future, I will first start by contacting them because all three of them are amazing in what they do and I wou... read more
Business response:
We really appreciate this positive review! Thanks so much!
"Everyone who addressed my issues was "first class." I..." Everyone who addressed my issues was "first class." I had a complicated technical problem and they all demonstrated patience and knowledge. I especially want to recognize Steve Lerner who not only addressed my problem but also showed me some features of my BMW that I was unaware of.Allen Grim was also very helpful and runs a great shop!
Business response:
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
"Steve is AWESOME! He took the time to patiently walk me..." Steve is AWESOME! He took the time to patiently walk me through the entire (exciting yet nerve-wracking) process of buying my first 'adult' car and then after the deal was sealed, spent an additional 30 minutes walking me through all the features (some of which I didn't even know existed!). I never felt rushed and appreciate his thoroughness. And shout-out to Anton as well - he made the financing process a breeze. Thank you to everyone at Richmond BMW - I will defi... read more
Business response:
Thank you again for taking the time to let us know how we did!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.7 star rating with 1,191 reviews.
When is MINI open?
MINI is open now. It will close at 6:00 p.m.