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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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THANYA SALCIDO's profile image
THANYA SALCIDO 
6 years ago

Bill Jacobs mini Mike W. Was amazing at helping me with my service needs! 

Business response:

Thanya, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. 

K. Cooper's profile image
K. Cooper 
6 years ago

Great Dealership, Great Employee Aldo! Had an exceptional time getting my car serviced by Aldo and his crew at the Bill Jacobs dealership. 

Business response:

Hello, we are so happy to read such a great review about Bill Jacobs MINI! If you're ever in need of more help, please let us know. Take care. 

MELISSA's profile image
MELISSA 
6 years ago

Mini Cooper convertible Outstanding customer service! Mitch is fantastic, I highly recommend this service department and dealership!!! 

Business response:

Thanks for the positive feedback and for your recommendation! If you have any further questions, please give us a call. We're always happy to help! 

Debbie Schmidt's profile image
Debbie Schmidt 
6 years ago

Bill Jacobs Mini Always pleasant and very informative! Bought my second Mini here and will always come back 

Business response:

Thanks, Debbie! We're so glad you always have a pleasant experience with us! We appreciate your business and look forward to your next visit! 

Tony Farruggio's profile image
Tony Farruggio 
6 years ago

Excellent Mini Cooper Service at Bill Jacobs! Always professional. Staff go out of their way to add value. Definitely recommended. 

Business response:

Tony, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Thank you so much again for your feedback! We hope you have a great day! 

Janelle's profile image
Janelle 
6 years ago

Mini Installation Bill Jacob Mini, state of the art facility with excellent customer service. Took my mini in for some minor exterior installations, my service advisor Aldo Huerta was super helpful! Top notch, highly recommend! 

Business response:

Janelle, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jay Sohn's profile image
Jay Sohn 
6 years ago

Warranty repair My advisor Aldo Huerta was very comfortable to work with and took care of my needs with detail. He made sure to follow up and provided additional assistance. Thanks, Aldo! 

Business response:

Hi Jay, thank you so much for your positive comments about Bill Jacobs MINI! Please let us know if there is anything else we can do for you; we are more than happy to help! 

LeslieL's profile image
LeslieL 
6 years ago

2018 miniS convertible Even though I live 15 hours away I try to schedule my Mini checkups with my trips to Illinois. These guys are the best! 

Business response:

Leslie, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Rachael's profile image
Rachael 
6 years ago

Excellent service at Bill Jacobs Mini Mitch Shefveland always provides excellent service. He is the reason I do all my mini maintenance and service at Bill Jacobs. He explains everything and is always pleasant to talk to on the phone. I never have to worry about something not getting done. Mitch makes sure all the details are taken care of. 

Business response:

Rachael, thank you for sharing your response to the quality of service Mitch provides! Feel free to reach out to us if you need anything. Have a wonderful day! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.