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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bill JACOBS Mini oil change The place is very clean professional looking the amenities are very nice and my service provider Mitch Shefveland Is always helpful to point out things my car might need but never pushy on it which is always thankful
Business response:
Chuck, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.
Great service This place is great, bought my car here 5yrs ago and will probably be back for my next car. The service department is always so helpful and they do a great job. My service took longer then expected and they offered to drive me to get food.
Business response:
Thank you so much for your positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Mini serviced @ Bill Jacobs in Naperville, IL Mike W. is awesome!! I will trust him with my car. He explained everything to us, prices and all! It is a hassle for us to go to the dealership because we live so far from Naperville but he took care of everything, very efficiently and professionally. Hope that he will stay with Bill Jacobs ....forever!
Business response:
Hi Carrie, thank you for taking the time to leave a review for us at Bill Jacobs MINI. We're happy we could meet your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Art Kehoe, Mini Cooper S owner. Excellent service. The service rep , Aldo Huerta, was very Proffesional in all aspects of attending to my needs and concerns regarding the necessary repairs on the vehicle. Explanations were very clear on the process, with clear detail provided as progress continue. He was also very helpful in regards to providing proper maintenance structure going forward and the benefits of continuing to rely on Bill Jacobs Mini as our provider of service.
Business response:
Thank you so much for your positive comments about Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!
Great service Aldo was a breeze to work with, I'll definitely be bringing my car back to this dealership in the future. Would definitely recommend
Business response:
Elgan, we are so happy to read such a great review about Bill Jacobs MINI! We hope to see you soon!
My MINI Mike was very helpful and knowledgeable. He kept me updated on my repairs with phone calls to let me know every aspect of the work.
Business response:
Thank you for taking the time to let us know how Mike did! If you're ever in need of more help, please let us know!
Marina Magnabosco, perfect Mini salesperson! Marina provides the best customer service anyone could ask for. She takes care of all the little details so that things are right. I would recommend buying a car from Marina. She knows how to take care of the customer!
Business response:
Hello, we are very happy we could provide you with a positive experience. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
My Experience Mike W was extremely nice and helpful His customer service was exceptional. He was helpful in all the questions that I asked him and even explained that the service department will price match for new tires. That is a great thing I now know that I will have that service done here.
Business response:
Hi Jody , thank you so much for your positive comments about Bill Jacobs MINI! Please don't hesitate to reach out if there's anything we can do for you. Take care.
SERVICE My car left me stranded on the side of the road but MINI Billjacobs was able to help me out, Specifically Mike W, he is the best advisor there.
Business response:
Hi Kayla, thank you so much for your positive comments about Bill Jacobs MINI! We hope to see you soon!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.