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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Julie Kingston's profile image
Julie Kingston 
6 years ago

Great Mitch has always been very personable and helpful. I thought my car needed repair and it didn?t need any repair but he did fill my fluid and washed the car. Super grateful! 

Business response:

Julie, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! 

John Palac's profile image
John Palac 
6 years ago

Bill Jacobs Mini Bought my car here and having been returning for nearly five years. Mitch is fantastic to work with. Highly recommended .. 

Business response:

John, it's great to hear you enjoy working with Mitch! Thank you so much for choosing Bill Jacobs MINI for all of your automotive needs! 

Elizabeth Eischeid's profile image
Elizabeth Eischeid 
6 years ago

Great Mini Customer Servi! Aldo at Bill Jacobs Mini went above and beyond to help us through a MAJOR repair situation..we can?t be more thankful! Ultimately, his actions led us to purchase a BMW today from the same dealership... 

Business response:

Elizabeth, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

NPR's profile image
NPR 
6 years ago

Spring Mini Check-up Brought my 2015 Cooper in for a routine check. Mitch is always pleasant, efficient and conscientious about his communications and recommendations. I feel I am getting the best service without paying for unnecessary items. Both Mitch and Dean have earned my confidence and respect. The wait for service was complete with coffee and snacks. Thanks! 

Business response:

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We hope to see you soon! 

Katie Sawer's profile image
Katie Sawer 
6 years ago

Good dealer to work with! Always a friendly experience. Makes it comfortable and easy. Aldo explained the service I was requiring, and optional services I could have done. 

Business response:

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! 

THOMAS FURSTENAU's profile image
THOMAS FURSTENAU 
6 years ago

MINI Service My service advisor, Mitch, is why I keep coming back to Bill Jacobs, and why I would consider another MINI. My car is over 100k miles and 16 years old (bought new from Bill Jacobs), so has had a few issues, but MINI has been easy to deal with. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

JIM STEINWART's profile image
JIM STEINWART 
6 years ago

Car service Mitch took excellent care of my car isusues as usual I hope he is appreciated 

Business response:

Hi Jim! We're so happy Mitch was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do. 

PATRICK's profile image
PATRICK 
6 years ago

Great Service I bought my Mini new at this dealership and it Always a pleasure dealing with the service dept. Mitch is my advisor and is always great to deal with. 

Business response:

Hi Patrick, thank you so much for your positive comments about Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

David Bailey's profile image
David Bailey 
6 years ago

Bill Jacobs Mini Bought original Mini here and loved it so much I upgraded. Found my new used car in Georgia. these folks provide Great service and immediately became my go to service department 

Business response:

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.