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MINI

4.8

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Mike's profile image
6 years ago

Bill Jacobs Mini service Mitch did a spectacular job this morning getting my car into service for warranty work. He was prepared for my appointment and I am extremely happy about taking my car to Bill Jacobs Mini! Thanks Mitch! 

Samantha Guerra's profile image
Samantha Guerra 
6 years ago

Awesome service! Had an awesome experience with the mini service staff they are very helpful and kept me informed and updated with my car the whole time! Definitely would recommend servicing your car here! Mitch, Aldo and Mike are awesome service reps and very nice and professional. Great service! 

Jan Smith's profile image
Jan Smith 
6 years ago

Buying a car at Bill Jacob's Mini Mitch and Rachel took very good care of us. It was emotional for me because my beloved '06 Mini Cooper died on the tollway. I did not buy my first Mini from them, but they have treated us like family. Mitch sent out a tow truck when my husband killed my Mini coming home from work. This was the quickest and easiest experience with buying a vehicle. They also have goodies and drink to help pass the time. It is a very comfortable and friendly place. 

Mark Vigliotti's profile image
Mark Vigliotti 
6 years ago

Sales Manager Mitch the service advisor at Bill Jacobs Mini is one of the best advisors at Bill Jacobs. I go to him for all my service needs and trust him to give me proper info and pricing. I was in a pinch because I had a nail in my tire and he got me in fast, put me in a rental so I could go to work and got it fixed that day! Can?t thank him enough 

KB's profile image
6 years ago

My Mini Cooper S was down for the count My Mini needed major surgery (timing chain and turbo replaced) and Mitchell Shefveland and the Bill Jacobs team helped me get my mini back running. I can't say enough for Mitch helped and counseled me through the cost shock of the repairs but really reached out and made the experience better than it should have been. Thank you Mitch and thank you Bill Jacobs for going beyond the normal service relationship. This was by far the best experience I have had with major repairs on a vehicle. 

DAN WHITEHEAD's profile image
DAN WHITEHEAD 
6 years ago

Ask for Aldo Aldo is the best! Fast fair and incredibly friendly. Nobody better. 

Margaret Eagan's profile image
Margaret Eagan 
6 years ago

Service Advisor Aldo Huerta did an excellent job as my service advisor. Thank you! 

Liese Ricketts's profile image
Liese Ricketts 
6 years ago

Bill Jacobs Mini is great! Bill Jacobs Mini is Naperville is the best. There are other dealerships closer to me but I MUCH prefer every aspect of their care care. I have purchased 4 minis from them over the past 15 years and could not be happier. My team associate is Mitch and he is great. Keep up the good job! 

ADeG's profile image
6 years ago

Customer Had a very pleasant experience with Aldo Huerta, the service advisor, who was filling in for my regular advisor, who was not available at that time. Aldo took care of all my concerns, got the car in and serviced, provided me with an excellent loaner; he also took care to make sure I got the fair prices for the work performed; kept me informed as to progress. All in all I felt very comfortable and relaxed throughout the entire experience. Actually he and Mitch Shefveland, my usual service advisor, worked very well to... read more

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.