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MINI

4.8

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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srinivas gutti's profile image
srinivas gutti 
6 years ago

Mike W was very knowledgeable and awesome Mike W was great and explained everything very clearly. 

Jennifer Johnson's profile image
Jennifer Johnson 
6 years ago

Excellence at Bill Jacobs: I like Mike! Mike at Bill Jacobs is a terrific help whatever the issue: he?s kind, explains things thoroughly, and above all honest. He respects a customer?s need to keep a lid on costs. Incredibly well-managed service department! I actually trust this business. 

HEDAYA BATAINEH's profile image
HEDAYA BATAINEH 
6 years ago

Excellent Service I took my car to get serviced because the windshield cracked and the man who assisted me was Mitch. Mitch was extremely kind and made sure that my issue was resolved not only quickly, but efficiently as well. He was a very exuberant man with exceptional professionalism. He made me feel very welcomed and so at ease, that I will now request his assistance for all my future service needs. He is the epitome of what exceedingly good customer service is. 10/10 ask for Mitch! 

Terry Ingersoll's profile image
Terry Ingersoll 
6 years ago

Very impressed with a service Adviser I purchased a used 2006 MiniCooper S convertible in Chicago 10/06/16 and I took the car to Bill Jacobs for service and to be checked over October 18, 2016 where Mitchel Shefveland was my service adviser and returned November 14, 2016 to have a couple of his recommendations repaired. When I blew my engine in October, 2018 .. I called Mr. Shefveland , and he had my car picked up in Hobart, IN and taken to BillJacobs . They found it has spun bearing, metal in oil and needed to be replaced. ... read more

Christopher Kalebich's profile image
Christopher Kalebich 
6 years ago

Bill Jacobs Mini w/ Mike Witkowski I brought my mini in with some technical issues, and the people of Bill Jacobs provided a great service. Everytime I come in, I go to Mike Witkowski. He is the best service advisor, hands down! 

Rosaria V's profile image
Rosaria V 
6 years ago

Bill Jacobs Mini is the place to go! Aldo in service is awesome! He?s very accommodating and personable and always very helpful. 

Michael DiGregorio's profile image
Michael DiGregorio 
6 years ago

Always a pleasure MIKE, Great addition to your service team, vivacious and respectable. Not sure if it's your hiring process or your training but all Service Advisers that I have dealt with have been amazing. Please keep up the positive attitdue and enviroment. 

Pete N's profile image
6 years ago

MINI Service Mitch Shefveland is an excellent service advisor and the the work done by crew is top notch. And the facility is is clean with snacks and beverages avalible if you are waiting. 

Kelly Shanks's profile image
Kelly Shanks 
6 years ago

Mini Service first time i entered Bill Jacobs Mini I was greeted into the family. Mike was very informative and patient in answering all my questions about my mini's repairs. I came in a few months later to have my Mini's fluids topped off and washed and again was greeted by Mitch and given 1st class service. My next vehicle is sure to be a fabulous Mini and purchased through these wonderful guys who have been so very helpful in just my first year of Mini ownership. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.