MINI's cover image
Claimed

This profile has been claimed by the business owner or representative.

MINI

4.8

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
Select a rating
Rich's profile image
6 years ago

Review for BIll Jacobs Service Naperville Mitch is my service manager and is always a pleasure to deal with. Mitch and the team are always on time and communicate very well each time I bring the car in. They are always transparent and while I bring my car elsewhere for some minor service (long time mechanic) Mitch and the team never make me feel pressure to do otherwise. 

Judie C's profile image
Judie C 
6 years ago

Mini-Convert Mitch Shefveland and Marina Magnabosco are great to work with! Marina sold me my Mini about a year and a half ago. This was my first Mini. Marina made the buying experience enjoyable. I have never been able to say that about buying a car until now. Mitch has been my primary contact when I go back to have my car serviced. He is respectful and tells me honestly what service needs to be done and what doesn't. Again, previously I have hated taking my car into the shop. Typically mechanics talk down to women and I al... read more

Erin F's profile image
6 years ago

Quick repair! Aldo Huerta checked me in and got my repair completed before I finished reading the first chapter of my book. Excellent service :-) 

RACHAEL WILSON's profile image
RACHAEL WILSON 
6 years ago

Great service as always thanks to Mitch! Bill Jacobs always takes great care of my Mini. Mitch is wonderful to work with. He is always kind and explains everything that needs to be done with my car. It’s because of Mitch that I keep coming back to Bill Jacobs without even questioning it. If you need anything just ask him and he will get it taken care of! 

ABC's profile image
6 years ago

Fast SnD efficient service Thanks Aldo Huerta ! The whole service process was seamless, fast and efficient. Also helped get a loaner in no time and had the vehicle ready as promised. There was no unnecessary selling and just proper explanations. Thanks guys !! 

Deb's profile image
6 years ago

Bill Jacobs Mini I have my second MINI from Bill Jacobs and I love it as much as I loved my first (which I had for 10 years). Mitch Shefveland is wonderful as an advisor - he explains things clearly, keeps me up to date, and ensures that my experience is the best possible. 

TJ Furstenau's profile image
TJ Furstenau 
6 years ago

Outstanding attention in the service department The service department, Mitch in particular, has been outstanding in helping take care of my MINI, While the car itself has had some significant transmission issues (it is a 2003 with over 100k miles), MINI, both corporate and Bill Kay has done an amazing job of stepping up and taking care of the issues, 

Ryan's profile image
6 years ago

Best MINI dealer in The Chicago land area Mitch Shefveland is the best advisor. Sales team is great. Service team is great. 

MIKE MORA's profile image
MIKE MORA 
6 years ago

Mini review My time at Jacobs Mini Dealer in Naperville was excellent! My service advisor was Mitch and he was super nice and very knowledgeable! He made the process so smooth and quick! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.