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4242 Bryant Irvin Rd, Benbrook, TX, 76109, United States
Get directionsThe staff has been amazing for my mother who has dementia and notified me whenever they feel family needs to be informed. Staff keeps track of medications for her and will check on her regularly. Mom has had nothing but good things to say about her stay and the fun activities they do.
The staff is great to work with and they're always warm and welcoming and easy to have conversations with. My father does not use tech so I can email the concierge front desk and they'll give him a reminder if I'm heading over or going to take him for doctors appointments.
The staff are willing to listen and work with you on the needs of resident!
After being settled at Mirabella for approximately 3 months I can say that my mother has taken kindly to the staff and has started to feel much more comfortable and more "at home". She's not very mobile so she relies on the assistance that Mirabella provides. However I will say, that in most cases, they do not adhere to the 10 minute response time that was guaranteed. It hasn't become a huge problem but it is definitely top of mind, and on occasion an irritation when she needs to use the bathroom or get out of bed. I do worr... read more
Great admin...made the move in process easy...my mom loves the care staff...great value for the money....I am very happy with Mirabella and love the staff...
Positive first impression. The facility very clean through out. Her room smelled of urine from down the hall. Always greeted and helped when I had a question. They accepted her in assisted living. She probably needed more services. Rarely saw staff on the floor unsure what their ratio was. She did not go down for meals. They brought them up to her. Most of the time she was sleeping. Don't want to down grade staff because we bought insufficient level of care. I have no working knowledge in regards to the food. She maintained ... read more
I love the new director there and there are a few R.A.'s that are just precious. [name removed], the head med tech, is fantastic. I would recommend this community to other families based on the experience I have had so far.
I just wanted to take a few minutes and say what a wonderful Activity Director Mirabella has. [name removed], is very outgoing and full of energy and so good with the residents and their families. She always has a smile on her face and is so kind and friendly. Not everyone is friendly at Mirabella. She is a wonderful Activity Director and I hope Mirabella knows how good she is. I have been to other Assisted Living places and they don’t have anyone like [name removed]. She is the best. Hang on to her. She makes the place fun!... read more
Food and dining was usually a fiasco; lacking enough cups and glasses, being out of butter for days, some foods too difficult to cut or chew. Food brought to the room often late, cold or forgotten. Aides and med-techs were wonderful! Sadly, there aren't nearly enough of them. Someone might push their call button multiple times and get no help for 45 minutes to an hour!
Business response:
Hi there! We appreciate you taking the time to leave a review of Mirabella Assisted Living & Memory Care. As we operate by a resident-first philosophy, input like yours helps us to improve. In our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current or former residents and their families. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, Stacy Campbell, ... read more
Mirabella Assisted Living & Memory Care has a 4 star rating with 254 reviews.
Mirabella Assisted Living & Memory Care is open now. It is open 24/7.