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4242 Bryant Irvin Rd, Benbrook, TX, 76109, United States
Get directionsI love it here. The price combined with everything else is what made them stand out for me. The staff is an absolute 5 out of 5 - they're great. About their care services - As far as I know, they have 2 nurses or nursing assistants that are on board 24 hours a day. I've already asked them about some prescriptions and they've been great. The activities are very well-attended and they seem to have a lot of them but I, personally, have not taken part yet because I'm more of a reader than an activity person.
The staff here at Mirabella is really friendly and the residents seemed really happy. This was one of our top two communities. The only reason we ended up choosing a different one was because of the price. This community was a little more expensive but it’s because they offer a higher level of care like assisted living, compared to the other community we chose which are like senior apartments. Overall this is a very good community and would have been a good choice as well.
We chose Mirabella because my step mother liked it. We had been looking at communities for years and she finally found one she actually liked. They offer a two bedroom apartment that also has two bathrooms. The apartment has a small kitchen and a nice size living room. When you first walk in the front door it has a great atrium really pleasing to the eye. The landscaping is beautiful and very well maintained. We are very please with the choice and would recommend it to anyone.
My parents lived here for a year. This is a wonderful place for minimal needs person.
Really like the place. Friendly staff, warm environment. convenient, 3 meals per day, could keep her cat with her. Large place. A little concerned she might not feel comfortable venturing too far out of her room, although the person I talked with said they helped them assimilate.
It's definitely aesthetically pleasing and director was such a pleasure to work with.
There has been a lot of turnover in staff (i think this is the 4th executive director in a year). When first moved in, staff was super attentive and meals were great. Quality has gone down in all areas. Billing is a nightmare as well. You cannot get a clear statement of charges. Due to these issues, at the moment, I would not recommend Mirabella to others looking for care for a loved one. Especially if the elder is stubborn and particular.
Instead of letting you know that your loved one is struggling and showing signs of a serious medical condition they prefer to let them languish. The director, the district manager ( who comments on here that they are ‘residents first’), and Human Resources will completely ignore you despite multiple calls/emails. They just say they’re too busy. There’s a new nurse every time I try to get ahold of one. Yep, they won’t call you back either. They don’t care one bit. Don’t move your loved one here. They just don’t care about any... read more
Business response:
Hi, Lynda. Thank you for taking the time to leave a review of Mirabella Assisted Living & Memory Care. As we take resident care and experience very serious, input like yours helps us to improve. We’d first like to thank you for entrusting us to care for your loved one. Our Regional Director of Operations, Stacy Campbell, has reached out to you and is looking forward to connecting to learn more. You can also reach her directly at 817.446.4792. We look forward to continuing to care for your loved one in our community.
We toured Mirabella Living & Memory care; it was very dark and old. We chose another community because Mirabella wouldn't have been a good fit for my loved one.
Mirabella Assisted Living & Memory Care has a 4 star rating with 254 reviews.
Mirabella Assisted Living & Memory Care is open now. It is open 24/7.