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Mirabella Assisted Living & Memory Care
- Assisted Living Facilities
- Benbrook, TX
About this business
Location details
4242 Bryant Irvin Rd, Benbrook, TX, 76109, United States
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The aids were always available when [name removed] needed them. The food was pretty good most of the time. They always had choices for the residents. The beauty shop lady was very accommodating to [name removed] and tried to work with her on the scheduling. The maintenance guys were helpful as well. The laundry lady was helpful as well. The prices were fair and reasonable.
To be honest, there was a hiccup when moving in and ended up with a different room and not the one I picked out. I know mistakes are made and was compensated on my community fee. I am struggling with the survey but wanted to provide more context. My mom is very happy there and is more engaged than she has been in a long time which is awesome. It is an old building and hard to keep looking nice all the time. I have had no issues with the care services, but someone else has had a little. The meals overall are good most of the ... read more
I would recommend it to others. The food is outstanding and so far the care of the residence is good. The only complaint that I have is that sometimes it's hard getting to speak with the nursing staff. You have to leave multiple messages and just keep trying back before you can get to speak with the nursing staff. I feel like it would help if they had a better system or way to communicate with family members and residents with questions. Other than that so far, everything has been great.
I actually chose this facility because my best friend had her dad there before he passed and she highly recommended it. Great price on care...apartment is very nice and priced comparison to others but cost of care is much less than her previous facility. My mother is very happy at Mirabella! Staff is great...they have a concierge daily until 730pm just to answer questions and help residents.
My loved one is no longer here. Nice facility for the cost. Care for my mother was lacking. Communication with upper management lacking.
Business response:
Hi John! We appreciate you taking the time to leave a review of Mirabella Senior Living. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current or past residents and their families. In order to understand more about your feedback of Mirabella Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Stacy Campbell, at 817.446.47... read more
It's clean. Some staff is attentive. Lots of turnover in only 2 months. Fit my parent's' budget
Business response:
Hello! Thank you for taking the time to leave a review. As we operate by a Resident-First philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. We always welcome feedback so we can learn and grow. In order to understand more about your review of Mirabella Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Stacy Campbell at 817.446.4792. We look forward to speaking with you!
The leasing and move in experience with Mirabella Living and Memory Care was very positive. The staff is very helpful. The housekeeping is better than when my family member lived at home. Communication is good with my family member who is very alert and the staff. The move in process went smooth and the meals are good. We would definitely recommend Mirabella Living and Memory Care to other families.
My loved one lives at Mirabella Living and Memory Care and things have been good for her at this facility. The staff is great. The food is good when the Chef cooks, otherwise the desserts are pre-made and come frozen. They are supposed to have a bus to transport people in wheelchairs for shopping, activities and medical appointments, but they have not had one available since my loved one moved in a few months ago. Overall, I would recommend the facility for the price. The only drawback is that the residents are bored here.
My loved one is currently a resident at Mirabella Assisted Living and Memory Care and overall things have been good for her. However, her room smells like urine each time that we visit. We're unsure if it is soiled laundry or her, but we're working to get a better understanding.
Business response:
Hello! Thank you for taking the time to leave a review. As we operate by a Resident-First philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. We always welcome feedback so we can learn and grow. In order to understand more about your review of Mirabella Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Stacy Campbell at 817.446.4792. We look forward to speaking with you!
Frequently asked questions about Mirabella Assisted Living & Memory Care
How is Mirabella Assisted Living & Memory Care rated?
Mirabella Assisted Living & Memory Care has a 4 star rating with 254 reviews.
When is Mirabella Assisted Living & Memory Care open?
Mirabella Assisted Living & Memory Care is open now. It is open 24/7.