Mirabella Assisted Living & Memory Care

Anonymous 

on AplaceForMom

a year ago

The staff are willing to listen and work with you on the needs of resident! 

Bridget Brown 

on AplaceForMom

a year ago

After being settled at Mirabella for approximately 3 months I can say that my mother has taken kindly to the staff and has started to feel much more comfortable and more "at home". She's not very mobile so she relies on the assistance that Mirabella provides. However I will say, that in most cases, they do not adhere to the 10 minute response time that was guaranteed. It hasn't become a huge problem but it is definitely top of mind, and on occasion an irritation when she needs to use the bathroom or get out of bed. I do worr... read more

Anonymous 

on AplaceForMom

a year ago

Great admin...made the move in process easy...my mom loves the care staff...great value for the money....I am very happy with Mirabella and love the staff... 

Anonymous 

on AplaceForMom

a year ago

Positive first impression. The facility very clean through out. Her room smelled of urine from down the hall. Always greeted and helped when I had a question. They accepted her in assisted living. She probably needed more services. Rarely saw staff on the floor unsure what their ratio was. She did not go down for meals. They brought them up to her. Most of the time she was sleeping. Don't want to down grade staff because we bought insufficient level of care. I have no working knowledge in regards to the food. She maintained ... read more

Anonymous 

on AplaceForMom

a year ago

I love the new director there and there are a few R.A.'s that are just precious. [name removed], the head med tech, is fantastic. I would recommend this community to other families based on the experience I have had so far. 

Melissa D 

on AplaceForMom

a year ago

I just wanted to take a few minutes and say what a wonderful Activity Director Mirabella has. [name removed], is very outgoing and full of energy and so good with the residents and their families. She always has a smile on her face and is so kind and friendly. Not everyone is friendly at Mirabella. She is a wonderful Activity Director and I hope Mirabella knows how good she is. I have been to other Assisted Living places and they don’t have anyone like [name removed]. She is the best. Hang on to her. She makes the place fun!... read more

Anonymous 

on AplaceForMom

2 years ago

The aids were always available when [name removed] needed them. The food was pretty good most of the time. They always had choices for the residents. The beauty shop lady was very accommodating to [name removed] and tried to work with her on the scheduling. The maintenance guys were helpful as well. The laundry lady was helpful as well. The prices were fair and reasonable. 

Anonymous 

on AplaceForMom

2 years ago

To be honest, there was a hiccup when moving in and ended up with a different room and not the one I picked out. I know mistakes are made and was compensated on my community fee. I am struggling with the survey but wanted to provide more context. My mom is very happy there and is more engaged than she has been in a long time which is awesome. It is an old building and hard to keep looking nice all the time. I have had no issues with the care services, but someone else has had a little. The meals overall are good most of the ... read more

Anonymous 

on AplaceForMom

2 years ago

I would recommend it to others. The food is outstanding and so far the care of the residence is good. The only complaint that I have is that sometimes it's hard getting to speak with the nursing staff. You have to leave multiple messages and just keep trying back before you can get to speak with the nursing staff. I feel like it would help if they had a better system or way to communicate with family members and residents with questions. Other than that so far, everything has been great.