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Mirabelle Restaurant & Tavern
- Restaurants
- Stony Brook, NY
About this business
Location details
150 Main Street, Stony Brook, Stony Brook, NY, 11790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 9:00 p.m. | |
| Sat | 12:00 p.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Very disappointed by service level. Expected more. No caddy for Sugar. Bill not handed in guest check book or anything but paper placed with a pen. Waiter was pathetic.
Business response:
I am sorry to hear you were disappointed with your experience with us. It would seem our service has fallen short time around. Please know, all of our staff are trained to diligently follow ALL safety guidelines brought forward during this time of crisis. We are not permitted to utilize any communal items such as sugar caddies or check presenters. This is to limit the amount of contact between other guests. However, I would like to invite you back so we may provide the experience you deserve.
A baby cried at the table along side. Not at all the experience I expected at Mirabelle
After being seated it took about 15-20 minutes for a server to take our drink order. It took another 20 minutes for the drinks to arrive. At that time we ordered appetizers which took almost a half hour to arrive. The waitress came back to take another drink order and after about 30 more minutes she finally came back to the table with the second round of drinks. As she was approaching the table she knocked over one of the drinks. She came back to the table about 15 minutes later to replace the spilled drink. After an hour an... read more
Menu rather limited, creativity from years past long gone..service was five stars wish the food was the same
Business response:
Hi, I would like to personally apologize regarding your experience with us yesterday evening. I would like to collect some further details about your visit. Please reach out to me at adevine@lessings.co m or give me a call at 631-751-0555 (Ask for Adam).
It was a very wonderful night with amazing food and music. Service was on point and look forward to the next visit.
Business response:
Thank you so much for your kind words! We are looking forward to having you back!
They were overwhelmed by the volume of the Valentines holiday. That's the kindest explanation for the poor service and undercooked food. They had a very pricy fixed price menu without the options of the usual menu. This we did not find out until we were there and it was too late to make a different choice. Overall very disappointing experience from a previous favorite.
Business response:
Hi Mark, I would like to personally apologize regarding your experience with us this past Friday for Valentine's Day. We set a high standard for both our service and cuisine here Mirabelle. I'm sorry to hear that we fell short during your visit. I would like to collect some further details about your experience. Please reach out to me at adevine@lessings.co m or give me a call at 631-751-0555 (Ask for Adam).
Decent service but we were a little rushed through our meal. Not a lot of options for people with food allergies or sensitivities to gluten.
Business response:
I'm very sorry to hear that you felt rushed during your visit with us. We strive to provide the highest standard of hospitality to every guest we serve. This includes a warm, welcoming and comfortable dining experience. Please feel free to reach out to me at adevine@lessings.co m or give me a call at 631-751-0555 (Ask for Adam). I would be delighted to have you and your guests back to enjoy the remarkable experience that you deserve.
Made open table reservation for LI Restaurant week for 1:45 on Sunday which was confirmed.Upon arrival, we were advised menu not available until 6pm. Explained and showed server reservation and she recited brunch hours 3 times. Since we had guests, brunch was only option. It was not worthy of Mirabelle. We have enjoyed LI Restaurant week at Mirabelle previously. This was a huge disappointment.
Business response:
Hi Maura, I would like to personally apologize regarding the miscommunication this past Sunday. We do allow OpenTable reservations to be generated for all allotted times of service, whether it be Breakfast, Brunch, Lunch or Dinner. Dinner typically begins promptly at 4pm. Our Restaurant Week prix fixe menu is exclusively available starting at this time on Sunday evening. Please feel free to reach out to me at adevine@lessings.co m or give me a call at 631-751-0555 (Ask for Adam) .
We have loved this restaurant in the past. However, this time it was extremely noisy, the food was ok and the service was poor!
Frequently asked questions about Mirabelle Restaurant & Tavern
How is Mirabelle Restaurant & Tavern rated?
Mirabelle Restaurant & Tavern has a 4.1 star rating with 2,553 reviews.
When is Mirabelle Restaurant & Tavern open?
Mirabelle Restaurant & Tavern is closed now. It will open at 11:00 a.m.