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Mountainside Fitness
- Gyms
- Tempe, AZ
About this business
Location details
300 E Rio Salado Pkwy., Ste 102, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
One of the best gyms I've been to. Nice facility, great weight set up and classes, including steam room. 5/5
Business response:
Eric, Thank you for your 5-star review! We're so happy to have you in the Mountainside family!
Ebony and Hannah are awesome! Great service, I've been coming for a year now, and they make me feel like I've got a second home here. :)
Business response:
Bryan, Thank you for taking the time to review Mountainside Fitness and share your experience with us. We will pass along your comments to our manager. If there is ever anything else we can do to make your experience at Mountainside Fitness the best it can be, let us know. Thanks for being a member!
They have the worst cancelation policy - I tried canceling my membership well over (9) months ago and haven't been in since December and they can see the "inactive-ness" - over 280+ days but insisted in not removing any monthly fee's in between!! I wouldn't recommend this gym overly priced (and no bring a friend for free anymore) - yes go to EOS or LA FITNESS cheaper and better hours!!
Business response:
Shaun, we do our very best to take care of our customers. Would you consider sending us a direct message so that we may try to resolve the issue. We offer our members easy cancellation policies with a receipt and an email so that members have proof of cancellation. Many members take a break from the gym only to return after a month of inactivity. Please email or message us so that we can try to resolve your situation.
I have had a gym membership at a lot of places, but this is the best fitness club ever!!
Business response:
Howard, Thank you for your 5-star review. We are always pleased to hear when our members are satisfied. Thank you for your continued business!
Wow! A friend and I went to visit here to take a tour and more than likely would of signed up since we work in the area. However, Tanner said he needed our phone numbers, date of birth and addresses for liability. Really!? I don't think so, I'm not going to have someone call, and send me junk mail. He said they had to have it, so we left. Unfortunate that y'all just lost business due to your marketing tactics.
Nice surroundings and new machines. But they were not honest in their ad and I had to cancel after a day or two. They signed me up as an employee of State Farm, and I am not an employee of anyone, they never ask if I was. It was a $35 rate instead of the normal $44, but it was a lie and I couldn't let it stand. There ad online and on the desks of the staff read $0 Fees! But they were going to charge me an 'annual' fee every December to repair equipment they said. Since I joined in August I would have paid two 'annual fees'... read more
I am retracting my previous comments as my complaint was addressed in a very timely manner and with professionalism. MS fitness COO Mario personally called me and resolved my complaint.
Business response:
We appreciate our members and it sounds like we can find a way to fix this in the future. My name is Mario Arce I am the COO and I will be calling you tomorrow. Thank you for the opportunity to correct this issue.
The best gym I've ever been to for the best price. Yes it's small but if you go at a time it's not too busy (before 5pm after 8pm) you will get everything done you need to! I love the view of Tempe town lake and am really excited to try a class here. Also, locker rooms/restrooms are very clean which is how you know a gym is good. 10/10 would recommend mountainside!
Not disempowering LA Fitness, Mountainside Fitness is totally another experience. First of all, this particular location has the boost of the view on Tempe Town Lake. It's beautiful to work out on the treadmill while watching the man-made lake and the mountains. You can also see airplanes on the way of landing, because of the vicinity to Sky Harbor. Here, the staff actually greets you and say 'goodbye' every time you walk in and out. The locker's rooms are very clean and well-kept. The machinery is new and sophisticated. Rad... read more
Business response:
Hi Elisabetta, we are very glad to hear you are enjoying your membership and taking advantage of all Mountainside Fitness has to offer. With all memberships, you do get a free fitness consultation with our Fitness Manager so I encourage you to give it a try. If anything he can show you some new exercises to add to your mix. It is a great way to experience our Personal Training and there is no required commitment, it is free. To echo your comments, the views at Tempe are really quite beautiful and one additional perk for ... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 756 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.