Mountainside Fitness

April C. 

on Yelp

4 years ago

My favorite mountain side location EVER! The staff here are friendly, kind and welcoming. The equipments are clean and well kept. I really enjoy visiting this location. 

Audrey V. 

on Yelp

4 years ago

Cancelled my membership in August and just got a large bill in the mail. Called to resolve issue and the girl I spoke with on the phone was so rude like get new employees or train them that's so embarrassing for a company 

Gabi J. 

on Yelp

4 years ago

THERE IS NO SOCIAL DISTANCING HAPPENING!! They use to make appointments mandatory, however that is not happening anymore. They are letting everyone and their mothers in. I went around 5pm (im presuming busiest time during weekday) and it was crawling with people, I immediately left. Please do not support this gym. They were out of cleaning wipes I've noticed; they do not care about keeping people safe during the pandemic. AZ has the worst cases in the literal world right now and this is why. 

Gail C. 

on Yelp

4 years ago

I really enjoy the atmosphere, staff, equipment, music, and everyone seems to be serious fitness people. I can honestly say the best gym I have worked out in and it's very clean 

Linda C. 

on Yelp

4 years ago

I have been a member for several years but when I tried to put my membership on hold due to COVID they did not explain that my personal training would not automatically go on hold at the same time and I have called every month and asked them to reverse the charges but they have refused and When I ask for a manager they gave me a corporate number where no one answers the phone and the list of names gives you no indication as to what each persons role is so there is no way to know who to leave a message for. 

Sky C. 

on Yelp

5 years ago

Ive been to gyms all over the world as an athlete and entrepreneur and I must say this Mountainside Fitness on the Tempe river is one of the best gyms Ive ever been to in terms of equipment, views, friendly staff, and value. In California and elsewhere you will not find anything close to this. My membership director Bradley made sign up effortless. Highly recommended!! 

Anthony K. 

on Yelp

5 years ago

I've been a member of MSF for years and I was just told I signed a 6 month contract for personal training when I clearly said it was suppose to be 3 months, back in January to "lower my monthly rate". The result is that I just had to pay my final installment today. The fact that their management on many levels was misleading is borderline criminal. Don't sign up for their personal training. You will regret it. 

Jared W. 

on Yelp

5 years ago

Left a 5 star review earlier about how the handled a sudden need for heart surgery (they told me no worries and closed my account). Turns out they actually didn't do that, as eventually I had calls about collections for unpaid fees. I went in person to try and talk with them about it, and they told me the manager who had closed my account left (why should that affect my account closure) and that I still had to pay the fees. After days of back and forth in which I had to provide documents for my heart surgery, they STILL told... read more

Haleigh A. 

on Yelp

5 years ago

I just started going to this gym recently and I love it. Right now half of the cardio machines are off to create space for the COVID-19, but they always have wipes to clean down equipment. It's small in a way, but it offers a lot for the view and location. Overall, very satisfied that I joined. Heads up: if you do any Olympic lifting, they have a dedicated spot for jus that.