Mountainside Fitness

Edward C. 

on Yelp

5 years ago

Went back after the gyms reopened to find hardly anyone wiping down equipment after use AND no staff cleaning equipment for the hour i was there. Called to cancel membership and manager told me that they clean...not that I saw. She also told me that they can't force patrons to clean...how about revoke their membership if they don'? And now after the gyms are closed again, they refuse to comply. Makes me question their motives, safety of patrons, or profits. 

Emma C. 

on Yelp

5 years ago

Tried giving this one a chance but it wasn't any better than the others. Gross equipment. No frequent disinfectant used between users. No mask enforcement. Don't feel safe here either. 

Courtney S. 

on Yelp

5 years ago

Horrible company with antiquated policies for our modern era. I will never return to this gym franchise because of their inability to be flexible and compassionate with their clients during this pandemic. 

Jonathan C. 

on Yelp

5 years ago

I have always liked Mountainside Fitness the pricing was reasonable, the site has a good number of amenities, there are a good amount of machines and free weights. That all being said the problem is with their system on cancellation. We normally would not be canceling and I would be giving them a 3 1/2- 4 star rating but with the corona virus being a pandemic and everyone self quarantining or should be at least, I have been trying to cancel my membership. I have gotten nothing but resistance in canceling. Supposedly I have t... read more

Karen R. 

on Yelp

5 years ago

Every treadmill volume is now set to 30 and can't be adjusted which means if you plug in your headphones you can't hear anything you might be watching. Asked the guy at customer service desk on my way out what was up and he said "hadn't heard that. Have a nice day". Not very helpful. I watch/listen to distract myself on the treadmill; this doesn't work for me. 

Travis S. 

on Yelp

5 years ago

My God fix the dang men's bathroom! Smells like steamy urine ALL THE TIME. been like that since I joined a couple of months ago and someone else stated that it's been like that forever. I honestly would not have joined had I known. It's unbearable. Stay away unless you really love the smell of a hot smelly unflushed toilet. 

Cynthia P. 

on Yelp

5 years ago

I haven't really found anything to not like about this gym. Yes it does get crowded especially in the New Year, but what gym doesn't? I love all the classes I have attended, especially flow yoga and peak performance. The instructors are amazing! Wait, there is something that can be improved on...when in a yoga class some cycle/group class instructors are over enthusiastic and bump their music a little too loud. Hey I get it, there are times that you just feel that music and you have to rock out; however, when I'm trying to g... read more

Kyle W. 

on Yelp

5 years ago

Great staff that are always available to help. Some machines do break but that's life. My kids love going and that helps with motivation. Love it here. 

Ashley R. 

on Yelp

5 years ago

Pros- towels, clean gym, lots of equipment, friendly greeters/front desk assistants, convenient location Cons- by the time you find someone for a smoothie you forget why you were even standing there. weekend hours-also no sound proof walls between classes. Cant do yoga without the bass from zumba or spin vibrating the floors. Poorly designed. Need sound barriers or to turn down bass or to stagger classes. Difficult to find parking. Told a staff members that one of the machines were broken and he shrugged his shoulders. Reall... read more