Mountainside Fitness

Justin S. 

on Yelp

3 years ago

at the lake pleasant and happy valley location there is a fitness instructor named sephany who I've seen multiple times kick people off equipment in the main gym for her class. I watched her walk up to and elderly member this morning and do this same thing. The members nicely asked if she could finish up because she was almost done to which sephany said no ma'am are policies are clear take it up with staff if you have a problem. I myself have been told by their trainers that trainers who are working with a client have priori... read more

George M. 

on Yelp

3 years ago

I love this location! All of the front desk workers are so kind and greet me and my littles with a smile! And I love the child care center. My 4 and 2 year old LOVE it there!! 

Mike H. 

on Yelp

3 years ago

They hold your membership hostage. I moved out of state and called to cancel my membership and they refused to do it over the phone. Member services said the only way to cancel was to come in person or an official notarized letter which is a huge hassle to take off work midday to find a notary, which also costs a lot of money. I told member services that I will cancel my credit card associated with the account and they said go right ahead, that they will send me to collections and ruin my credit. The gym's policies are rigid... read more

T X. 

on Yelp

3 years ago

So far my husband and I have been coming to this gym for 6 months and love it. It's always well maintained with stocked towels ,clean equipment,well kept group fit rooms and restrooms. Another plus which is unique to other gyms is the smoothie bar and access to group fit rooms when a class is not going on. Price point is reasonable expecially since towels are Included . There's a steam room and sauna . Some locations have massage chairs and I believe all memberships include 1 season a day with additional sessions available f... read more

Alex V. 

on Yelp

3 years ago

Front desk girl wasn't friendly but manager was nice. No stretching area or convenient spot 

T P. 

on Yelp

3 years ago

They broke a brinks lock on a locker I was using to " clean" it out, per the female manage I spoke to. They are not responsible for lost or stolen items, she said. I had been going to this location for a month, when I was lied to about it being a daily routine for the. The worst customer service I have experienced in years. Nobody from the outside cuts a lock and keeps it with a half empty water bottle etc. Nope! 

Leo K. 

on Yelp

3 years ago

Management just made several necessary wear-and-tear repairs to machines and other pieces of equipment. Awesome job. This is the only gym (in either CA, or AZ) where I have seen the actual gym manager take a proactive and swift interest in ensuring that all equipment is in a safe and optimally working condition. You never have a hard time finding equipment or available machines here. 

Lynne M. 

on Yelp

3 years ago

Hot, stuffy, a little smelly. Would be great if they opened the doors on a nice day to air the place out. Their choice in music SUCK. Plus it's played so loudly that I can't listen to my own music. Management rolls eyes when something of concern is brought up. Not always the cleanest. Would rejoin if these things changed. 

Jennifer G. 

on Yelp

3 years ago

Weston was a fantastic trainer!!! He was always on time, friendly, and ready to go when I got there at 5am or 7am. He always encouraged and pushed me every morning. He was also patient and accommodating with my arm injury. He would find alternative exercises to help strengthen that area with out stressing the it. I highly recommend him!!