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15455 W Bell Rd, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Thank you Troy! I have been working out with their personal trainers for over 2 years. I have worked with Troy for most of that time. I have lost over 40 lbs and have gained strength and improved coordination. Troy is a well educated trainer who keeps you focused and is an awesome motivator to help you achieve your goals.
Although I'm sentimentally attached to this place,I used to climb the rock wall with my kids since they were 10 on family Tuesday..it's overpriced for what you get.Like many we moved over to PF across the street.I also needed more convenient hours and their staff although friendly isn't extremely welcoming and doesn't go out of their way to be helpful. ***update *** I've been contacted offline by Grace within 10 seconds of my review at Mountainside fitness. I'm not interested in side talk but I will answer here what you ... read more
Business response:
Hi Stacie. We decided to replace the rock wall during our expansion of the weight floor. We are open 4:30am - 11pm most nights of the week. Can we contact you to hear what happened with our staff to make you feel unwelcome? We put every staff member through Mountainside University which instills our priority of inviting and proactive customer service.
I have been a member of mountainside for over ten years, and absolutely love it. Recently my parents moved to town and also joined, and decided to start with a trainer. Troy has been amazing to them. He is kind and patient while also pushing them. They have been thrilled with their experience and would give Troy more than five stars if they could!
I was never one to consider personal training before, but with the option to have a free session with Stephen, I had nothing to lose. After the session I could tell that it would be something I enjoy. With a long lasting back injury a trainer could help me work around the injury but continue to strengthen the areas around it. And that's just what Troy has done for me. Stephen recommended I begin training with Troy, as we were both on Keto at the time. I lost 3 inches off my waist and 6 percent body fat in the first 2 mon... read more
Business response:
Justin, We are happy to hear you are slowly but surely healing from your back injury. Troy is awesome and we are glad you think so too! Keep up the great work.
My husband and I have been training with Troy for about 3 years. His knowledge, expertise and dedication are amazing. With his guidance and help we have been able to attain goals we honestly didn't think we could..
I had been living a very sedentary lifestyle and needed to make a lifestyle change. Going to the gym can be very intimidating for someone like me. Right from the start, Stephen Peters put me at ease. He was very caring and knowledgeable on how I could make positive changes to live a healthier lifestyle. He recommended Chris Salsberry as my personal trainer. I couldn't be happier. He is top notch and I feel confident and comfortable in his expertise and direction. He genuinely cares about his clients. These two are stellar in... read more
Business response:
Suz, We're so happy to have you in the Mountainside family! Thank you for your continued business, and we are happy you are utilizing our personal training department and are very satisfied. Keep up the great work!
This gym is nice with lots of amenities. They keep it very clean amd have new well functioning equiptment. However the price is a little steep.
Business response:
Brittney, thank you for taking the time to review our Surprise club. Mountainside Fitness offers over 80 class per week, state-of-the-art equipment on the weight floor and our cardio machines with personal entertainment systems, on-site childcare with lots of options for the kids to play, towel service, fitness tracking capabilities, and more. We understand there are alternatives at different price points, however we believe you are worth a worry free and hassle free workout at a reasonable price. We appreciate you choosi... read more
I love to work out in Mountainside. The place makes me feel like I'm working out at home. I like how when you enter, you get a towel.
I'm giving this gym 4 stars because the classes are great, trainers are awesome, I don't use the daycare but I heard it's really good, and the front desk staff is always friendly. Where it loses a star is management. The manager always seems to be doing, well.....not much and she is very rude. If you go to her with any complaints, she basically turns the other way. I have literally seen her making fun of a member with my own eyes. A change in management would make this an awesome place.
Business response:
Sandy, thank you for taking the time to review our Surprise location, we are glad to hear you are taking advantage of all Mountainside Fitness has to offer. We are sorry to hear you have had a negative experience with our manager. We are very happy with the our management team at Surprise and we stand by our employees and team there. If there is a specific incident you would like to tell us more about, please do DM me or call our offices to speak with our COO Mario Arce. Mario would be more than happy to listen to any con... read more
Mountainside Fitness has a 4.5 star rating with 1,217 reviews.
Mountainside Fitness is open now. It will close at 9:00 p.m.