Mountainside Fitness

Daniel J. 

on Yelp

3 months ago

Mountain Side is a scam of a company. We moved out of the country and followed the states guidelines for cancelling a membership. They called and harrased us for months...FOR A GYM MEMBERSHIP. After they agreed to follow the state law for membership cancellations to end predatory practices they then sent it to a law firm.... NEVER USE THIS GYM!! They will SCAM you. 

Steve C. 

on Yelp

3 months ago

Friendly people. Great staff. But the worst mountain side in the whole collection in my opinion, and I go to almost all of them. Place is old and dirty and in need of renovation. Warmest gym I've ever been in. AC can't keep up with summer heat. Floors are filthy and whole place smells like sweat when it's over 100 outside. Machines stay broken for weeks for seemingly very simple fixes. Other than that, it's a great crowd and I enjoy working out here but it'd be nice to catch up with the other locations. Mountainside seems to... read more

Steven B. 

on Yelp

6 months ago

Absolutely unacceptable experience at Mountainside Fitness (Surprise - Bell Rd). I came in for a 5-day pass that they called me about. I brought multiple forms of ID, including my California driver's license, my Arizona driver's license, and even my home deed to prove I'm a resident. Despite all of that, Larissa at the front desk kept pushing back, saying I "might" be able to get the pass, then changing her stance repeatedly. It felt like I had to argue and prove myself over and over just to use something they already offe... read more

Mike S. 

on Yelp

8 months ago

Moldy locker room. Everything dated. Terrible equipment time to move on from this place. 

Mikie C. 

on Yelp

10 months ago

Please do not respond by asking me to call a phone number. I have already spoken directly with corporate, including a representative named Jamie. Whom offered no solution. During the conversation, they asked what I felt would be a fair resolution; after I explained my expectations, no decision was made simply said they would call me back. Without acknowledging any wrongdoing or resolving the issue, I was asked to remove my negative google review. This felt like pressure to protect the company's reputation rather than a genui... read more

Asia A. 

on Yelp

10 months ago

It was my first time trying out this gym with a free trial, and I had a really uncomfortable experience. The AGM, Courtney, completely ignored me after acknowledging the white girl ahead of me. When it was my turn, she looked at me with a dirty expression and acted like I wasn't even there. When I finally asked a question, she responded with an attitude instead of the professionalism I expected. I'm not sure if it was because of the color of my skin, but that's exactly how it felt in the moment, and it made me extremely unco... read more

Rachel J. 

on Yelp

a year ago

The only incentive for working out here is the childcare they offer. All of the machines are very old and it's not very big. Most of what they have is very outdated or the equipment doesn't work well. Honestly planet fitness has better machines and variety. For the price you pay this gym is not worth it unless you need childcare. One of the more expensive gyms for what you get... or what you don't get. 

Brian M. 

on Yelp

a year ago

Great Sport Cycle class this morning with instructor Megan. The room is a little tight with the number of bikes but overall it's a very good class. This class has been fully booked so recommend securing a bike 24 hours ahead of time. 

The S. 

on Yelp

a year ago

Great gym. Has everything you need for good workouts. Classes, free weights, cardio, machines, and functional fitness. Reasonably priced. Clean gym. Machines seem to always be working. Much better than. the no judgement place across the street. Great gym.