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35055 Muirwood Dr, Farmington Hills, MI, 48335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter The residents have become much more segregated, and the environment is not welcoming to others anymore.
Business response:
We’re sad to hear you feel this way about our community. We want to learn more about your experience, so that we can better understand how we can make our community even more welcoming. Thank you.
Verified Renter Very poor management attention and horrible maintenance experience. It does not matter whether you are emergency problem or non- emergency - your problem never gets resolved full extent!
Business response:
Hi there. Please contact us at your earliest convenience. We are committed to providing our valued residents with thorough and attentive service, so we are disappointed to hear you feel this has not been the case with you. We look forward to speaking with you and helping you resolve any on-going maintenance issues you’re having. Thank you.
Verified Renter Very poor unprofessional and ignorant Service management team.
Business response:
We are concerned to hear this has been your experience. Our team members hard held to a high standard of excellence when it comes to serving our valued residents, so we would love the opportunity to chat with you about your experience in greater detail. Please feel free to reach out when you can. Thank you.
Verified Renter I dont think you would like me to type anything here as I have not enjoyed any part of my living experience here. I have several pictures since my move in in September that I had moved into a run down apartment where I have had to do work to get it okay and its still not okay. It was filthy when I moved in in September- rusted and falling off bathroom shower door. Dirt all over both bathroom floors and the tub. Walls a complete mess with jacked up fixing jobs. Windows with mold. Vents that were never cleaned.... read more
Verified Renter Great apartment scenery , however the apartment I was into I do not think anyone did a walk through before moving me into unit. The issues are apparent.
Verified Renter I would not reccomend this place to my worst enemy. Maint is very rude, management is no help and would rather argue than try to fix a issue. Im so fed up with all of it. why is it so hard? This place is a strait up joke. I would Recomend you to run the other way.
Business response:
This is disappointing to hear, but we appreciate you taking the time to leave us feedback. Please contact us in the office so that we can go over your service concerns in greater detail and help improve your experience in any way we can. Thank you.
Verified Renter At this moment my comment is maintenance is nightmare... even though it is expensive but not up to the standards...
Business response:
We’re sorry to hear this has been your experience with our maintenance service. If you are still having issues, please give us a call at your next convenience so that we can learn more and help you get your concerns resolved as quickly and as thoroughly as we can. Thank you.
Verified Renter worst maintenance
Business response:
Hi there. We would greatly appreciate getting to learn more about your experience with our maintenance service, so please contact us when you can. Thank you and we look forward to helping resolve your concerns soon.
Verified Renter DO NOT MOVE HERE! My first apartment was not cleaned at all. Previous tenants food, hair, stains, etc all over the apartment......Literally not livable. Second apartment required me hiring outside cleaners, and buying a carpet cleaner to get it somewhat livable. Slept in my truck on 1st night, and they new I was from out of town and had nowhere else to go. Spent the next 3 days in a lazy-boy chair on the vinyl floor of the kitchen in the second apartment as I was cleaning the carpets. Its the worst place I've... read more
Business response:
We are sincerely sorry to hear you feel we missed the mark with you regarding the condition of our homes. If you are still experiencing issues, please contact us in the office. We want you to enjoy a comfortable living experience, so we’d like to help resolve any remaining issues you may have. Thank you.
Muirwood has a 2.8 star rating with 1,244 reviews.
Muirwood is closed now. It will open at 9:00 a.m.