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Murrieta Oaks Veterinary Hospital
- Murrieta, CA
About this business
Location details
40414 California Oaks Road, Suite G, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
0 stars, this place is a rip off! Their trying to steal your money! We regret even stepping foot in this place. We came to get a current prescription filled for our dog who has seizures, since we're new to the area. I called and they said we would need to have an initial visit as a new patient first, they did not say that we would have to pay a ridiculous amount to do blood work and testing before they would even refill her prescription. Then, the so called vet kept trying to sell us on X, Y, and Z, trying to scare us with p... read more
Business response:
Dear Gabriela, Thank you for taking the time to share your feedback about your recent experience at Murrieta Oaks Veterinary Hospital. We are sorry to hear that you were dissatisfied with your visit. We understand your frustration regarding the initial visit and the additional costs associated with blood work and testing. Our goal is to provide the best care possible for our patients, and sometimes these steps are necessary to ensure their well-being. However, we apologize if this was not clearly communicated to you before... read more
Former Vet Tech here, Lets talk about my experience with this veterinary practice and my last visit at that. I've been bringing my pets here for about a year. overtime I come and receive some type of attitude from any staff member. I've put my feelings to the side and still gave them multiple chances to be nice. I had an appointment today to take my new puppy for a wellness exam to have on a paper receipt because I can easily check her at home. One receptionist asked me what her breed was at check in I said German shepherd ... read more
No stars!! My dog came in with ear infection from another dog bite and was charged 550$. They didn't cover the stitches with anything but the cone and the stitches broke open and they wanted to charge another 450$ no thank you..I will never ever come here again!!!
This place started off a hit great even though I never agreed with the whole drop your fury baby off and stay in your car bc of "C O Vid" I had the paw plan then close to a year I canceled. Continuous miscommunication occurred from there. Many attempts to "collect" money for a plan I had long ago canceled. During that time I was no longer taking my Goldendoodle to their clinic and when I did make an appointment I paid out of pocket because I had canceled the paw plan prior to. They didn't keg it go they kept attempting to ... read more
Business response:
Please know that I am here to help. I can not locate your account off this review but if you call me I am happy to go over the charges with you and look into any errors that might have happened. I can tell you that I call many times prior to sending to collections and use collections as a last resort. We are here to help. Call me at 951-677-7007 Tricia
My dog had an emergency and I had called them to get my dog in and I was crying over the phone since my dog had chewed on an ibuprofen. The front desk lady could care less and was so cold!!! Here I am trying to get some help and all she said was sorry I can't help you, take your dog to the ER! Very disappointed, even if they can't do anything on their end, at least be nice.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
Would give a 0 if I could. We left our pup in their pet hotel for boarding over the Christmas holiday. We paid extra for the "fear free" boarding because it was recommended to help calm our anxious boy. We got a call on Christmas Eve that our dog got a "hot spot" from the vest they put him in. They said they needed to shave his chest and treat for the infection. He was absolutely fine when we left him. This picture is of him when he was returned to us. They still charged us full price and made the statement "well I guess you... read more
FOR THE SAKE OF YOUR PET'S HEALTH, DO NOT GO HERE! The "good reviews" are from pet owners with basic checkups. Look at the reviews from PET OWNERS WITH SERIOUS MEDICAL CONDITIONS (chronic, potentially resulting in death) and see the NUMEROUS 1 STAR RATINGS. The office manager TRICIA MUNSON SHOULD BE FIRED! She first refused to give me my dog (after keeping him for hours and not even calling to inform me that they were not going to do his lab test). He is very ill and they left him in a cage for over 3 hours without wat... read more
Waste of money and time! This veterinary hospital have no respect for new clients time and are incompetent. I left after 1.5 hr from my appointment with no solution , barely the vet checking my dog's chest and heart beat- this is their standards of a physical exam! The vet assistant does not even know how to take a dog's temperature. Kept me waiting and waiting and took $60 for absolutely nothing! Shame on these type of businesses, period!.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
went in with my dog throwing up, earlier in the week he had ate frozen corn and I was concerned, they said he may have some of the bag stuck in his stomach, said they should run tests and X-rays, and him stay over night. Making me feel very concerned. My husband and I said ok and let them go ahead with that. 1,500 later the next morning with two sets of X-rays saying he has something in his stomach and they sent it over to the specialist and they both recommended surgery because he was getting worse over night. I wasn't sure... read more
Frequently asked questions about Murrieta Oaks Veterinary Hospital
How is Murrieta Oaks Veterinary Hospital rated?
Murrieta Oaks Veterinary Hospital has a 4.5 star rating with 1,125 reviews.
When is Murrieta Oaks Veterinary Hospital open?
Murrieta Oaks Veterinary Hospital is closed now. It will open tomorrow at 8:00 a.m.