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Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
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Beautiful neighborhood setting. The caregivers are so nice! I'm so happy I found this place. It feels like home, but better. Better because I can still do the thing I want to do but don't have to cook or clean or do laundry. It's amazing.
Business response:
Thank you for your review and we are thrilled you found us too! Thank you for sharing your experience and the joy you have found in your new home. Mustang Creek Estates - Keller
My mom lived in house C for 2 years and she loved it. The house supervisor there [name removed] is very loving and caring. I loved that she would call me once a week to give me an update on how mom was doing. I would recommend this community to everyone. The house is small enough which is good because it allowed them to really know mom well as well as the other residents that live there.
Business response:
Thank you so much for your review and sharing your heart warming experience! We appreciate your kind words and acknowledgement of our caring and hard working team members. We enjoy getting to know each and every resident! Thank you again for your review. Mustang Creek Estates - Keller
My family member was first in Memory care due to room availability then moved to Class1 home. There have been some issues that the staff is addressing. Management has made improvements for the best care. Staff is friendly and willing to assist both the family member and client. Mustang prepares 3 well balanced meals daily and assists clients with bathing room cleaning and meds. The pharmacy they use is more expensive but pills are packaged for convenience. At this time we are pleased with their services and don't plan on mak... read more
Business response:
Thank you for your review! We are so happy to hear your family member is doing well and adjusting to Mustang Creek Estates. We appreciate you sharing your experience and know it will help others going through a similar situation. We are humbled and honored by the trust you place in us by allowing us to care for your family member. Thank you again for your review. Mustang Creek Estates - Keller
Overall 4 stars. Good value. Like most places they struggle with staffing issues, but have been good about covering the requirements.
Business response:
Thank you for your review! We value our hard working team members and acknowledge their difficult jobs. We search for team members that exhibit our core values of patience, joy in service, team oriented, responsible and flexible. Thank you again for your review. Mustang Creek Estates - Keller
Great facility. Director [name removed] was very helpful. We were impressed by the property and staff. We had to choose another property as Mustang did not have an immediate opening. Certainly recommend considering this property in your search.
Business response:
Thank you for your review! I apologize we didn't have an opening at the time of your search. We appreciate you leaving this feedback and wish you all the best at your current community. Mustang Creek Estates - Keller
We assisted in finding a friend this Assisted Living Facility. We haven't been involved in the situation since she moved into Mustang Creek, but our review is based on what we saw when we toured the facility, and the feedback we have received from her family. They are very pleased, and we are happy it is working out for them and their loved one.
Business response:
Thank you so much for your review! We are so happy that your friend is happy at Mustang Creek Estates. It was very kind of you to help the family find the perfect fit community. Thank you again for taking the time to leave this review. Mustang Creek Estates - Keller
Excellent and attentive staff
Business response:
Thank you very much for your review! We have an excellent staff at Mustang Creek Estates in Keller that work hard every day taking care of our seniors. Thank you for acknowledging their efforts. Thank you again for your review! Mustang Creek Estates - Keller
My husband and I met with [name removed] today. We were impressed by the facility, her knowledge of the operation of the facility and her compassion for people who are in a difficult situation when making decisions about where to place loved ones. The rates quoted to us were very reasonable compared to the big corporation type facilities. Mustang Creek felt more like "home" than an impersonal institution. All things considered, we will be choosing Mustang Creek Estates for the needs of our family member.
Business response:
Thank you so much for your review! We appreciate the kind words and know they will help other families looking for the perfect fit community for their family member. Thank you again! Mustang Creek Estates - Keller
We were impressed with the homey atmosphere at Mustang Creek Estates Keller. We visited with residents as they were finishing breakfast. They were all very happy with their rooms and the care they were receiving. The rooms were clean and the building appeared well kept. [Name removed] was very easy to talk to as she explained how the facility worked and inquired about our loved one's needs. Ultimately, we chose a different facility as we felt our loved one would be happier with more personal space than the private bedroom ... read more
Business response:
Thank you very much for your review! We are so happy to hear you were impressed with our neighborhood. We wish you all the best. Thank you Mustang Creek Estates - Keller
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.7 star rating with 309 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.