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Mustang Creek Estates Of Keller

3.7

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675 Rapp Road, Keller, TX, 76248, United States

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3.7299 reviews
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Anonymous 
6 years ago

Excellent and attentive staff 

Business response:

Thank you very much for your review! We have an excellent staff at Mustang Creek Estates in Keller that work hard every day taking care of our seniors. Thank you for acknowledging their efforts. Thank you again for your review! Mustang Creek Estates - Keller 

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Anonymous 
7 years ago

My husband and I met with [name removed] today. We were impressed by the facility, her knowledge of the operation of the facility and her compassion for people who are in a difficult situation when making decisions about where to place loved ones. The rates quoted to us were very reasonable compared to the big corporation type facilities. Mustang Creek felt more like "home" than an impersonal institution. All things considered, we will be choosing Mustang Creek Estates for the needs of our family member. 

Business response:

Thank you so much for your review! We appreciate the kind words and know they will help other families looking for the perfect fit community for their family member. Thank you again! Mustang Creek Estates - Keller 

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L Hopkins 
7 years ago

We were impressed with the homey atmosphere at Mustang Creek Estates Keller. We visited with residents as they were finishing breakfast. They were all very happy with their rooms and the care they were receiving. The rooms were clean and the building appeared well kept. [Name removed] was very easy to talk to as she explained how the facility worked and inquired about our loved one's needs. Ultimately, we chose a different facility as we felt our loved one would be happier with more personal space than the private bedroom ... read more

Business response:

Thank you very much for your review! We are so happy to hear you were impressed with our neighborhood. We wish you all the best. Thank you Mustang Creek Estates - Keller 

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Anonymous 
7 years ago

While nice, this is not what we are needing for a couple, It serves a single person better. The staff was great and all of the houses were clean. We love the area and wished the rooms were bigger. The thing that will stop us here is that there is no Medical staff on site. 

Business response:

Thank you for your review. I'm sorry our neighborhood wasn't a match for what you are looking for. We pride ourselves in providing award winning intense personal care for our residents but we are not a nursing home and our residents do not need 24 hour nursing care. I truly hope you found what you were looking for. Thank you again for your review. Mustang Creek Estates - Keller 

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Anonymous 
7 years ago

We toured at Mustang Creek Estates, and I really liked the community a lot. While I liked it, I did not feel it would be the best fit for my loved one. I felt the environment and the small size of the community would not be suitable for her. 

Business response:

Thank you for your review and kind words about our neighborhood. We are a unique concept in Assisted Living and Memory Care by providing a residential intimate setting for our residents at an affordable price. I hope you found the perfect fit community for your loved one. Thank you again for your review. Mustang Creek Estates - Keller 

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MRodgers 
7 years ago

I was struggling with finding a new home for my cousin who has Dementia. He had been in a nursing home where he was [Removed] by another resident and beat up, breaking his elbow and having to have surgery. I knew immediately that I had to move him. I went to tour Mustang Creek Estates and was blown away at the units. They were so beautiful and each unit was like it's own little house. The was security and peaceful gated area patios. They are walking into a home but with lots of bedrooms. And the pricing was astonishingly low... read more

Business response:

Thank you very much for your review! We are so happy to hear your cousin is doing well and that our neighborhood is a good fit for him. Our Memory Care homes have been awarded best Memory Care in Keller for 2 years running. Thank you for sharing your experience. Mustang Creek Estates - Keller 

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Anonymous 
8 years ago

They are doing a really good job at Mustang Creek Estates Keller. They are taking very good care of her and her needs. The staff is very friendly and welcoming. We like the fact that they do not hesitate to call if there is anything going on with my mom. The communication with the staff is very good. She is enjoying the food, I have been there while she is eating and it looks really good. They are really good about going to get her and take her to the activities located in the different buildings. They keep her involved and ... read more

Business response:

Thank you so much for your review! We appreciate you taking the time to share with others about our good food, staff and activities. We are so happy to hear your mom is doing so well. Thank you again for your review. Mustang Creek Estates - Keller 

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Anonymous 
8 years ago

Mom is doing very well here since we moved. She has a private room which is nice for her. The staff is very nice and professional and kind. She likes the food here. There is a little garden area out back where they can enjoy the fresh air. The community is very secure the staff are the only ones who have the code to enter and exit the community. I feel very good knowing mom is safe and secure especially with her eye sight declining. 

Business response:

Thank you so much for your review! We are so happy to hear your mom is doing so well, liking the food and enjoying the garden area. Thank you again for taking the time to share your experience. Mustang Creek Estates - Keller 

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Anonymous 
8 years ago

We toured this community for my mom's care. We like the staff. This is a beautiful community and they have a lot of activities that would be offered to the residents. The menu looks appealing. We would recommend this community for other families to tour for the care of a loved one. 

Business response:

Thank you for touring our neighborhood and sharing your experience and recommending us to others. Mustang Creek Estates - Keller 

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Mustang Creek Estates Of Keller has a 3.7 star rating with 299 reviews. 

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