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675 Rapp Road, Keller, TX, 76248, United States
Get directionsThe facility is absolutely, without a doubt, the best place that my mother could have gone.. I've never seen my mom eat so much, they have such fantastic cooks there! The staff is just exceptional, and this is a small group home, so all of the residents are closely tended to. I am very satisfied!
Business response:
Thank you for your raving review! We are so happy to hear your mom is enjoying the meals and eating well. We have an amazing staff and appreciate your compliments. Thank you again for taking the time to write this review. Mustang Creek Estates - Keller
So far mom is adjusting to her new surroundings very nicely. She seems quite happy and content there. She is not one to socialize so she hasn't joined any activities that they offer. The dining hall is right across from moms room so she goes there for every meal and seems to like the food a little it could be better but it could be much worse. The staff is friendly and helpful. They keep the outside and inside very clean well maintained. I would recommended them
Business response:
Thank you for your review! We are so happy to hear your mom likes her new surroundings. It's great to hear she is enjoying the food and meal time. We appreciate you taking the time to share your experience. Mustang Creek Estates - Keller
This is a fantastic community for care. The staff is nice and the attentive. The community is clean and a nice atmosphere. The menu is good and she is pleased with the variety. We are happy to see that she is participating in the nice activities. We would highly recommend this community to other families for the great care and value for other families and their loved ones.
Business response:
Thank you for taking the time to share your experience at Mustang Creek Estates. We are so happy to hear how much your mom is enjoying her new home! Thank you for your review! Mustang Creek Estates - Keller
This is a great place and my brother enjoys living here. The staff are great and the community is well taken care of. The food is made on site and he seems to like it. They always have a nice calender of events. I would recommend taking a look at this community.
Business response:
Thank you for your review and calling us the "perfect place" for your brother! We appreciate you sharing! Mustang Creek Estates - Keller
I showed up unannounced at Mustang Creek without scheduling a tour. This made it difficult for them to answer all my questions. I felt that the building needed some updating but I liked the care they offer.
Business response:
Thank you for your review. We apologize for not being able to answer your questions during your first visit. We highly recommend scheduling a visit with our Sales Coordinator so all your questions can be answered. Thank you again for sharing your experience.
It is proven to be a cost effective place for my mom. They had let us know that there is change with management, right now it's not the best but I am confident all will get taken care of. The residents wear a necklace with a push button. We had an a/c issue and they accommodated our rent for 7 days. They are responsive with what we need. There are 5 buildings and each one has 15 residents. They have their own kitchen to prepare meals and the 15 residents sit together,it is not cafeteria style. One of their selling points is ... read more
Business response:
Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again.
This community seemed clean when I visited. The people I met were nice, however this community was a little more expensive than we were looking for. The food was good. I heard from some people that the staff were not as attentive as they said they were. They seem to be a little understaffed.
Business response:
Thank you so much for your review and for visiting our neighborhood in Keller. With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Mustang Creek Estates of Keller provides seniors with a high quality, residential type of assisted living at an affordable price. I'm sorry to hear we didn't fit with your budget.
My mother is still adjusting to this community, but so far everything is working out pretty well. I know she is safe, and receiving good care. The staff is great, they have been good to work with. This is a good, safe community, and I'am comfortable with her move to this community.
Business response:
Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again.
I like this community for my mom's care. The staff are very friendly and caring. They pay alot of attention to her needs. She has very health meals that she does enjoy. She is offered to the activities. The community is very clean. I feel good knowing that she is in good care and recommend this community for good care and value
Business response:
Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again for your review and recommendation.
Mustang Creek Estates Of Keller has a 3.7 star rating with 309 reviews.
Mustang Creek Estates Of Keller is open now. It is open 24/7.