Mustang Creek Estates Of Keller

3.7

Assisted Living Facilities
Keller, TX

About this business

Wellness Assisted Living Facilities Memory Care

Location details

675 Rapp Road, Keller, TX, 76248, United States

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3.7302 reviews

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Anonymous

8 years ago

This is a fantastic community for care. The staff is nice and the attentive. The community is clean and a nice atmosphere. The menu is good and she is pleased with the variety. We are happy to see that she is participating in the nice activities. We would highly recommend this community to other families for the great care and value for other families and their loved ones.

Business response:

Thank you for taking the time to share your experience at Mustang Creek Estates. We are so happy to hear how much your mom is enjoying her new home! Thank you for your review! Mustang Creek Estates - Keller

Anonymous

8 years ago

This is a great place and my brother enjoys living here. The staff are great and the community is well taken care of. The food is made on site and he seems to like it. They always have a nice calender of events. I would recommend taking a look at this community.

Business response:

Thank you for your review and calling us the "perfect place" for your brother! We appreciate you sharing! Mustang Creek Estates - Keller

Anonymous

8 years ago

I showed up unannounced at Mustang Creek without scheduling a tour. This made it difficult for them to answer all my questions. I felt that the building needed some updating but I liked the care they offer.

Business response:

Thank you for your review. We apologize for not being able to answer your questions during your first visit. We highly recommend scheduling a visit with our Sales Coordinator so all your questions can be answered. Thank you again for sharing your experience.

Anonymous

8 years ago

It is proven to be a cost effective place for my mom. They had let us know that there is change with management, right now it's not the best but I am confident all will get taken care of. The residents wear a necklace with a push button. We had an a/c issue and they accommodated our rent for 7 days. They are responsive with what we need. There are 5 buildings and each one has 15 residents. They have their own kitchen to prepare meals and the 15 residents sit together,it is not cafeteria style. One of their selling points is ... read more

Business response:

Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again.

Anonymous

8 years ago

This community seemed clean when I visited. The people I met were nice, however this community was a little more expensive than we were looking for. The food was good. I heard from some people that the staff were not as attentive as they said they were. They seem to be a little understaffed.

Business response:

Thank you so much for your review and for visiting our neighborhood in Keller. With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Mustang Creek Estates of Keller provides seniors with a high quality, residential type of assisted living at an affordable price. I'm sorry to hear we didn't fit with your budget.

Anonymous

8 years ago

My mother is still adjusting to this community, but so far everything is working out pretty well. I know she is safe, and receiving good care. The staff is great, they have been good to work with. This is a good, safe community, and I'am comfortable with her move to this community.

Business response:

Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again.

Anonymous

9 years ago

I like this community for my mom's care. The staff are very friendly and caring. They pay alot of attention to her needs. She has very health meals that she does enjoy. She is offered to the activities. The community is very clean. I feel good knowing that she is in good care and recommend this community for good care and value

Business response:

Thank you so much for your review and your kind words about our staff! We have the most amazing staff that truly have a passion for caring for seniors. Thank you again for your review and recommendation.

Anonymous

9 years ago

Very small rooms with a cluster arrangement. Home cooked meals and several happy residents were encountered, but not a good arrangement for us and a bit pricy per sq ft.

Business response:

Thank you so much for sharing your review! Mustang Creek Estates in Keller has an amazing staff, residents and families! We are sorry to hear our unique neighborhood concept is not going to work for you. Thank you again for sharing.

Anonymous

9 years ago

We really liked this facility and thought the cluster concept was a good idea. It felt homelike more inviting. We plan to take mom to see it this next week. Bedrooms were a little small.

Business response:

Thank you for your review. With over 900 different communities in the DFW area to choose from we are honored that you visited ours. Mustang Creek Estates in Keller provides seniors with a high quality, residential type of assisted living at an affordable price. Thank you again!