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675 Rapp Road, Keller, TX, 76248, United States
Get directionsMother seems to be happy at Mustang Creek Estates of Keller. The community allows pets and my mother has enjoyed having her pet with her. The community is kept very clean throughout. The staff are very caring and have been very accommodating with my mother's needs. Mother is eating great and enjoying the new friendships she has made.
Business response:
Thank you so much for sharing your review! We are so happy to hear your mom and her pet love their new home! Mustang Creek Estates in Keller has an amazing staff, residents and families! Thank you again.
My mother is doing very well here at this community. She loves it here ! It is just the right size for her, she is comfortable here. It is a smaller community than other community's I saw. They are providing her with great care. She is safe and in good hands here. This is a community I would recommend.
Business response:
Thank you so much for sharing your review! We are so happy to hear your mom loves her new home! Mustang Creek Estates in Keller has an amazing staff, residents and families! Thank you again.
Very Homey and my mother thinks that its her actual home. There is not one bad thing I could say about this facility of the Mustang Creek Estates of Keller. Everything is great and the staff is great and we are very happy.
Business response:
Thank you so much for sharing your review! Mustang Creek Estates in Keller has an amazing staff, residents and families! Thank you again.
I think they do an excellent job at Mustang Creek Estates overall! The staff all seem very friendly and professional, and the facilities are clean and well kept. My loved one is doing well here! I do think they could stand to be a bit more thorough during the tour and move-in process. My loved one ended up needing to move to the memory care section shortly after moving in, and I think they would have caught this if they had done an assessment which would have saved a bit of stress. But overall it is a very nice place, and I ... read more
Business response:
Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again
This has been a good move for mom. It's a good facility. I like the care that she is getting. After a few rough moves, it's nice to find somewhere that is doing this good of a job. I would give them a five if five is the best.
Business response:
Thank you so much for your review! We are so happy to hear your mom is happy in her new home. We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again
We visited this community while looking into care options for a loved one. I would rate everything a 5. I completely loved everything about this community. The one thing I really loved was that they had separate buildings for each level of care.
Business response:
Thank you so much for your review! We appreciate your comments and recommendation. Mustang Creek Estates has a mission to provide seniors with high quality, residential type of assisted living at an affordable price. Thank you again
We toured this community when we were looking into options for our loved one. The set-up here was interesting. It was like a large single home that was designed for around 10 residents. Residents had individual rooms, with a big shared common areas and kitchen. Our loved one wasn't interested in this kind of arrangement, although I personally liked the look of the community. It was also very good in terms of price.
Business response:
Thank you so much for taking the time to share your thoughts on touring Mustang Creek Estates in Keller. It is so great to hear you liked our unique neighborhood.
The cleanliness of the room and level of care were substandard and there was a significant price increase in less than a year. I would not recommend it. They make it sound really nice when you're looking to put your loved one there, but fail to provide the service they describe
The staff was very nice! However they are understaffed especially at the Memory care building. When my Dad was in the regular Assisted living for probably a week or two maybe. They failed to give my Dad his most important medication. This caused my Dad to decline mentally. I was told they couldn't give him any liquid medication that they had to dispense. I was the one that figured out he wasn't getting it and let them know that he should be getting it in cups from the pharmacy. He fell a couple times during those two weeks. ... read more
Mustang Creek Estates Of Keller has a 3.7 star rating with 299 reviews.
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