This profile has been claimed by the business owner or representative.
Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
Get directions
They were always kind and loving to my husband who was also on hospice They listened when things needed to be changed Sometimes had to ask a few times but considering they all worked hard Toward the end of his life they took extra care of him like having him on the couch on the living room not just leaving him in his room Always encouraging to be out of the room With staff changes is when some communication had to be repeated . I was there often and toward the end every day and felt at home there. I can honestly say he felt ... read more
Business response:
We are so happy to hear how we were able to provide such a positive impact for your loved one during his time with us! Our staff always encourages different engagement and activities with all of our residents, to allow them to thrive! We truly appreciate your trust with us and thrilled that you and your loved one felt at home with us. Thank you for sharing your experience!
I thought Mustang Creek Estates Keller was a nice place. It just wasn't what my loved one one was looking for. It's a more social, community-oriented place, and he is more of a loner.
Business response:
Thank you for your 5 star review! We hope you found a perfect fit community for your dad. Thank you again for sharing your experience.
Mustang Creek Estates is amazing. It offered more care than my dad needed at the time, but if you or your loved one need that higher level of care this is the place to go. I cannot say enough good about them, the tour was phenomenal.
Business response:
Thank you so much for your amazing review! We appreciate you sharing your experience.
The Mustang Creek Estates community is kept clean and the staff members have been super friendly. The value for cost is worth the money when it gives our family peace of mind knowing our loved one is well taken care of and getting everything she needs.
Business response:
Thank you for this glowing review and rating! We're so proud to boast such a caring and dedicated team, we will be sure to pass your kind sentiments along to the whole team! Thank you again, and have a great day!
My mom moved to the Keller location during Covid. It was so hard because we couldn't visit. The staff was so great about checking in and letting us know how she was doing. When were able to get back in, we could tell how much love and care she had received. We've been there now about 6 months and are so happy with the choice we made.
Business response:
Thank you so much for your kind review. Covid has been very difficult and challenging for all of us and we appreciate your acknowledgement of all our efforts to keep families informed during this time. Thank you again for sharing your experience and we love to hear how well your mom is doing.
Mustang Creek is a very nice place to go. It is a safe environment. We know our loved one is being taken care, getting fed, and they have made friends here. The food is bland in my loved one's opinion. The residents have been given their vaccines.
Business response:
Dottie, thank you so much for taking time to provide this review! We’re happy to hear your loved one is thriving in their home and we love the friendships that always form at Mustang Creek Estates. We’re proud to provide meals based on a menu specifically designed for our Residents by a registered dietician. We will be happy to pass along your loved one’s comment so that we continue to provide incredible meals for our Residents. And yes!! We were able to offer vaccine clinics at all of our Mustang Creek Estates campuses! Tha... read more
My mother moved into Mustang this past year. She went from alone in her house to having friends and loving staff to take care of her. My family and I are so thankful for them especially during these crazy times. We don't have to worry about her because we know she is getting excellent care.
Business response:
Thank you so much for your heartwarming review, Marcie! Mustang Creek Estates is mission focused on providing this exact experience for every Resident and their families and we love hearing that your Mother is thriving in her new home. Thanks again!
The staff members are very friendly, and when we have been able to visit the food there smells really good.
Business response:
Thank you so much for your review! We know that preparing our meals in each home provides the delicious aromas throughout the home which stimulates appetites. Our Residents are happy and healthy and our caregivers make sure they are well taken care of. Thanks again for your review!
We chose Mustang Creek Estates because of referrals by friends that had good experiences. The room sizes here are spacious and adequate for her needs. She LOVES the food, it is all made fresh and served hot and a great variety. I would want others to know that the residents really seem to live together like a family and my mother prefers to be here with people she can hangout with opposed to being at my home even during COVID. I also feel my mother is safe here even with the circumstances. I would recommend to others.
Business response:
Thank you for taking time to share your love of Mustang Creek Estates! We’re so happy to hear your Mother loves her home. It means so much to us to hear that she is thriving and enjoying herself. Thank you so much for your review and recommendation! - Mustang Creek Estates in Keller
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.9 star rating with 370 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.