This profile has been claimed by the business owner or representative.
675 Rapp Road, Keller, TX, 76248, United States
Get directionsStaff is great! They are making changes for the better, there is a nurse on staff during the week. They really care about the residents. The housekeeping is ok, they are working on getting better. The meals are good. Moving in was amazing!, staff was so helpful. I would recommend Mustang Creek.
Business response:
We are so grateful for the recognition of the improvements Mustang Creek have been making and that you are so pleased with them! Thank you so much for the recommendation and for sharing your experience!
I really like the way it is arranged in a home-like setting. The house staff are great especially [name removed] and [name removed] in House D. I would recommend Mustang Creek Estates Keller to others looking.
Business response:
Amy - thank you for your kind words! We are so happy to hear how much you like our home-like model and our friendly staff! Thank you for your recommendations!
My mom was previously a resident at Mustang Creek Estates Keller and overall her experience at this facility was great. The staff was exceptional, the housekeeping was pretty on point and the food always looked delicious. They were always so sweet and encouraging to my mom. I would definitely recommend Mustang Creek Estates Keller to others!
Business response:
Polly - thank you so much for such kind words regarding our Keller campus! We are so thrilled to hear that you and your mom had such a positive experience with us! Thank you so much for the recommendation!
Mustang Creek Estates has been very helpful with placing my friend. They have been very patient in educating me with caregiving of myself and my friend. I have much to learn about the care of an Alzheimer's patient. From the beginning of the process they have provided information that continues to improve my awareness of my friends illness. I would highly recommend Mustang Creek Estates
Business response:
Sharee - thank you so much for sharing your experience! We are thrilled to hear that the process from the beginning has been so wonderful. We truly appreciate the recommendation!
Great option for a private-pay family member who needs living assistance but not full nursing home care yet. Activities and home-like setting. Safe and kind staff. We picked this community, because it is an affordable, home like setting
Business response:
Thank you so much for your positive review of our Mustang Creek Estates Keller location! It means so much to us to hear that our team is helping your loved one feel comfortable in our home like environments. Thank you again!
I've had occasions to visit that facility over the years and they've always been in top notch shape and operation. I'm so happy they are there for my Mom! Based on the experience we have had so far, we would definitely recommend the Mustang Creek Estates community to other families.
Business response:
Thank you for your 5 star review! We are so happy things are going so well for your mom and we appreciate your recommendations!
What we like most about the Mustang Creek Estates community is the staff. They are very attentive to our questions and needs. Very accommodating. Based on the experience so far we would recommend this community to other families looking for a place for their loved ones.
Business response:
Jeff - thank you so much for the recognition and kind words about our hard working staff! We truly appreciate the recommendation, thank you for your five star review!
The staff is very caring. Meals are home made and quite good, 6/5. The staff station is located in the dining living area for the clients so it's very hands on. It's a safe, clean, and welcoming place.
Business response:
Thank you so much for your five star review! We truly appreciate the kind words about our staff and homes. Thank you again!
Overall experience is good - even with my father having to have more assistance after his fall than when he first moved in. There is only problem that I see, and that is the turnover of employees - I think this is common in the Healthcare business.
Business response:
Thank you for sharing your review. We are happy to hear that you had a positive experience with us! We appreciate you sharing your thoughts, thank you again!
Mustang Creek Estates Of Keller has a 3.7 star rating with 309 reviews.
Mustang Creek Estates Of Keller is open now. It is open 24/7.