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Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
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What we like most about the Mustang Creek Estates community is the staff. They are very attentive to our questions and needs. Very accommodating. Based on the experience so far we would recommend this community to other families looking for a place for their loved ones.
Business response:
Jeff - thank you so much for the recognition and kind words about our hard working staff! We truly appreciate the recommendation, thank you for your five star review!
The staff is very caring. Meals are home made and quite good, 6/5. The staff station is located in the dining living area for the clients so it's very hands on. It's a safe, clean, and welcoming place.
Business response:
Thank you so much for your five star review! We truly appreciate the kind words about our staff and homes. Thank you again!
Overall experience is good - even with my father having to have more assistance after his fall than when he first moved in. There is only problem that I see, and that is the turnover of employees - I think this is common in the Healthcare business.
Business response:
Thank you for sharing your review. We are happy to hear that you had a positive experience with us! We appreciate you sharing your thoughts, thank you again!
They had extremely nice staff there. It was just a bit too old for our liking, and the rooms were that of what you'd find in an older house.
Business response:
We appreciate the kind words about our staff! Thank you for sharing your feedback on our community, our Keller campus has been around since 2011! Thank you for taking the time to review our campus!
We toured with Mustang Creek Estates in Keller. It was a nice facility, but it was much too small for what we were looking for.
Business response:
Thank you so much for your review! We are sorry our neighborhood didn't work out for you. We are a neighborhood of homes for seniors that allow for intimate, personal care and our residents don't feel isolated down long hallways or on multiple levels. Thank you again for your review and sharing your experience.
I had the pleasure of visiting Mustang Creek Keller recently and was very impressed by the friendly staff that greeted me at the door. The place was so bright and clean. I could see that the residents we're happy and well cared for and enjoying their fun activity they were doing. The property that the buildings are on is beautiful and peaceful. I would highly recommend Mustang Creek Keller for your loved one.
Business response:
Thank you so much for this amazing review! We appreciate you taking the time to share your experience and look forward to seeing you again soon! Thank you!
I would recommend this facility to family and friends.
Business response:
Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience!
I would recommend the community to others for their loved ones. The community is a very good. This is a smaller environment and it won't overwhelm the resident when moving in. The care is personal to the resident. The staff communication with the family has been very good when we have questions or concerns. They keep the us informed of any changes. There are three meals a day served to the residents, along with snacks. If the resident doesn't care about the food available, the community does have some other options the resid... read more
Business response:
Thank you so much for your review and recommendation! Our neighborhood setting does allow for a smoother transition for many of our seniors. So happy to hear the communication with our leadership is also going well! Thank you again for taking the time to share your experience.
The community is clean. Everyone is friendly, the staff is helpful. The transition was easily done.
Business response:
Thank you so much for your 5 star review! It's great to hear the transition went so well! Please don't hesitate to reach out if we can be of assistance.
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.7 star rating with 299 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.