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675 Rapp Road, Keller, TX, 76248, United States
Get directionsThe staff is very caring. Meals are home made and quite good, 6/5. The staff station is located in the dining living area for the clients so it's very hands on. It's a safe, clean, and welcoming place.
Business response:
Thank you so much for your five star review! We truly appreciate the kind words about our staff and homes. Thank you again!
Overall experience is good - even with my father having to have more assistance after his fall than when he first moved in. There is only problem that I see, and that is the turnover of employees - I think this is common in the Healthcare business.
Business response:
Thank you for sharing your review. We are happy to hear that you had a positive experience with us! We appreciate you sharing your thoughts, thank you again!
I had the pleasure of visiting Mustang Creek Keller recently and was very impressed by the friendly staff that greeted me at the door. The place was so bright and clean. I could see that the residents we're happy and well cared for and enjoying their fun activity they were doing. The property that the buildings are on is beautiful and peaceful. I would highly recommend Mustang Creek Keller for your loved one.
Business response:
Thank you so much for this amazing review! We appreciate you taking the time to share your experience and look forward to seeing you again soon! Thank you!
I would recommend this facility to family and friends.
Business response:
Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience!
The community is clean. Everyone is friendly, the staff is helpful. The transition was easily done.
Business response:
Thank you so much for your 5 star review! It's great to hear the transition went so well! Please don't hesitate to reach out if we can be of assistance.
They were always kind and loving to my husband who was also on hospice They listened when things needed to be changed Sometimes had to ask a few times but considering they all worked hard Toward the end of his life they took extra care of him like having him on the couch on the living room not just leaving him in his room Always encouraging to be out of the room With staff changes is when some communication had to be repeated . I was there often and toward the end every day and felt at home there. I can honestly say he felt ... read more
Business response:
We are so happy to hear how we were able to provide such a positive impact for your loved one during his time with us! Our staff always encourages different engagement and activities with all of our residents, to allow them to thrive! We truly appreciate your trust with us and thrilled that you and your loved one felt at home with us. Thank you for sharing your experience!
I thought Mustang Creek Estates Keller was a nice place. It just wasn't what my loved one one was looking for. It's a more social, community-oriented place, and he is more of a loner.
Business response:
Thank you for your 5 star review! We hope you found a perfect fit community for your dad. Thank you again for sharing your experience.
Mustang Creek Estates is amazing. It offered more care than my dad needed at the time, but if you or your loved one need that higher level of care this is the place to go. I cannot say enough good about them, the tour was phenomenal.
Business response:
Thank you so much for your amazing review! We appreciate you sharing your experience.
The Mustang Creek Estates community is kept clean and the staff members have been super friendly. The value for cost is worth the money when it gives our family peace of mind knowing our loved one is well taken care of and getting everything she needs.
Business response:
Thank you for this glowing review and rating! We're so proud to boast such a caring and dedicated team, we will be sure to pass your kind sentiments along to the whole team! Thank you again, and have a great day!
Mustang Creek Estates Of Keller has a 3.8 star rating with 327 reviews.
Mustang Creek Estates Of Keller is open now. It is open 24/7.