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Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
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Mustang Creek Estates in Keller has been all we had hoped for mom. Mom is happy and well cared for. The staff in her house (F) are amazing, attentive, calm, caring and compassionate with the residents. Our family would highly recommend MCE in Keller.
Business response:
Charlie - we are thrilled to hear mom is happy and well cared for. We appreciate you recognizing our amazing team members on campus. Your recommendation means everything to us. Thank you for sharing your review!
We found Mustang Creek through a Place For Mom. We had a positive experience from the tour all the way through residency. The staff was kind and helpful. The residents welcomed my mom and she has made some new friends. The food is great, the cottages are clean and the staff is very supportive. I would highly recommend!
Business response:
Yvonne - Thank you so much for sharing your experience! It’s wonderful to hear that our team has been kind and helpful every step of the way. We’re especially happy that your mom felt welcomed by the other residents and has already made new friends! We also appreciate your kind words about the food, cleanliness, and supportive staff. Our goal is to provide a comfortable, caring environment where residents can thrive. Thank you for your recommendation and for trusting us with your mom’s care. We’re grateful to have her—and yo... read more
What we like the most about the community is that the staff extremely helpful and positive. Active program schedule. Family atmosphere and meals. Yes, we would recommend Mustang Creek Estates Keller to other families based on the experience so far.
Business response:
We are delighted to hear about your positive experience with our helpful staff and family atmosphere. Your recognition of our activity program schedule is particularly meaningful to us, as we work hard to ensure our residents have engaging activities to participate in. Thank you so much for your recommendation of Mustang Creek Estates Keller to other families!
Feedback from my siblings: I believe the staff were friendly and they care about the residents. They are overworked and most likely under paid. The last six months we took it upon ourselves to clean her room. There was more than one occasion that the sheets were soiled. I do know that this is a monotonous job and I appreciate the staff. For the amount of money [removed name] paid, this facility really could be more cognizant of making sure the residents and their rooms are clean. I believe that there’s more that they can do ... read more
They helped cater to the needs of a loved one that was going through a difficult transition in life. They helped my mom retain her dignity and respected her choices. Very caring facility- the entire staff. I would recommend.
Business response:
Abby - we are overjoyed to hear we helped your mom during her transition while respecting her dignity and choices. We truly appreciate the kind words about our campus and staff. Thank you for recommending us and for sharing your experience!
It's very calming. Clean. Staff has been A1!!! Every time we go they are so super, super nice!!! [name removed] is just that: a [name removed]!
Business response:
Joyce - thank you immensely for highlighting our calming environment and wonderful staff. We appreciate your kind words about our team's friendliness.
What we like the most about the community is the area and the people so far. Yes, we would recommend this community to other families.
Business response:
Thank you for sharing your review! We are happy to hear that our Keller team is a highlight of the campus. We truly appreciate the recommendation, if there is anything else we can do for you, please let us know! Thank you again.
The staff has been amazing from the first visit on. The smaller/separate house set up they have has made my mother's transition smooth. I feel like she is being taken care of very well. A Place for Mom was very helpful in getting us connected to Mustang Creek Estates, and I am very grateful.
Business response:
It warms our heart to hear how our team members have made such a positive impact on you and your loved one! Our individual houses, truly allow our residents to feel comfortable and like they are at home. We appreciate you sharing your experience, if there is anything else we can do for you, please let us know. Thank you!
The staff there is very kind and helpful. It really is like a little family.
Business response:
Brittany - we appreciate the kind words about our team members! We are glad to hear how kind and helpful they are. If there is anything else we can do for you, please let us know. Thank you for the recommendation and for sharing your review.
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.7 star rating with 309 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.