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Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
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The providers do an excellent job with Care. The patrons always look well care for.
I come to Mustang Creek to take care of my client. And every time I'm there i see this one staff member, she is always a nice and caring lady always back and forth from house to house helping and being really kind to the residents and there family, as well as the caregivers and nurses. This lady is awesome, and a couple of the family members feel she deserves appreciation. Her name is [name removed], and she works at the Mustang Creek in Keller. And we want to give her appreciation.
Business response:
We are absolutely thrilled to hear about this caring staff member's kindness to residents, families, and caregivers. Thank you for recognizing her dedication. It means so much to us when we receive feedback highlighting the compassionate care our team members provide day in and day out. Knowing our team treats everyone with such kindness truly reflects the values we strive to uphold at Mustang Creek in Keller. We deeply appreciate you taking the time to share this wonderful recognition of her efforts, as it reminds us of the... read more
Everyone seems to be very friendly and the staff has always been polite and outgoing to us. Yes, we would recommend Mustang Creek Estates Keller to other families.
Business response:
We are overjoyed to hear about your positive experience with our friendly, polite staff. Thank you for recommending us to other families.
We are deeply grateful for [Name Removed] and the entire team at Mustang Creek for the care they showed our mom during her time there. From the very beginning, the staff created an environment that felt warm, respectful, and genuinely attentive to the residents and their families. [Name Removed] was consistently kind, supportive, and responsive to our family’s needs during an incredibly stressful season. What stood out most was his honesty and compassion. He was always transparent about what he could and could not do, and th... read more
Business response:
Margarita - we are glad to hear about your mom's positive experience. Your gratitude for our team's compassionate care means everything to us. It's wonderful to know that our entire team at Mustang Creek were able to create such a warm and respectful environment for your mom during her time with us. We are touched to hear how our you recognized our team's commitment to honesty and transparency, as it reflects the values we strive to uphold in building trust with our families. We're also pleased that you noticed how our staff... read more
My mother in law [Name Removed] was a resident at The Keller campus she was welled care for by staff but there was one wonderful an amazing Supervisor there for House B name [Name Removed] she cared for Mom called me or [Name Removed] when Mom needed something. We were able to reach [Name Removed] as needed just want to say thank you She made Mom last days there wonderful..There need to be more of [Name Removed] out here in this world Thank you Mustang Creek Estates Keller for having our mom there and having a wonderful nice... read more
Business response:
Karen - thank you for your review. We're honored your mother-in-law received such caring support during her stay with us at The Keller campus. It means the world to us to hear that our staff provided excellent care for your mother-in-law, and we're especially touched by your kind words about our House B Supervisor. We take great pride in having compassionate team members who go above and beyond to ensure our residents and their families feel supported and cared for. Thank you for entrusting us with your mother-in-law's care!
Mustang Creek Estates in Keller has been all we had hoped for mom. Mom is happy and well cared for. The staff in her house (F) are amazing, attentive, calm, caring and compassionate with the residents. Our family would highly recommend MCE in Keller.
Business response:
Charlie - we are thrilled to hear mom is happy and well cared for. We appreciate you recognizing our amazing team members on campus. Your recommendation means everything to us. Thank you for sharing your review!
We found Mustang Creek through a Place For Mom. We had a positive experience from the tour all the way through residency. The staff was kind and helpful. The residents welcomed my mom and she has made some new friends. The food is great, the cottages are clean and the staff is very supportive. I would highly recommend!
Business response:
Yvonne - Thank you so much for sharing your experience! It’s wonderful to hear that our team has been kind and helpful every step of the way. We’re especially happy that your mom felt welcomed by the other residents and has already made new friends! We also appreciate your kind words about the food, cleanliness, and supportive staff. Our goal is to provide a comfortable, caring environment where residents can thrive. Thank you for your recommendation and for trusting us with your mom’s care. We’re grateful to have her—and yo... read more
What we like the most about the community is that the staff extremely helpful and positive. Active program schedule. Family atmosphere and meals. Yes, we would recommend Mustang Creek Estates Keller to other families based on the experience so far.
Business response:
We are delighted to hear about your positive experience with our helpful staff and family atmosphere. Your recognition of our activity program schedule is particularly meaningful to us, as we work hard to ensure our residents have engaging activities to participate in. Thank you so much for your recommendation of Mustang Creek Estates Keller to other families!
They helped cater to the needs of a loved one that was going through a difficult transition in life. They helped my mom retain her dignity and respected her choices. Very caring facility- the entire staff. I would recommend.
Business response:
Abby - we are overjoyed to hear we helped your mom during her transition while respecting her dignity and choices. We truly appreciate the kind words about our campus and staff. Thank you for recommending us and for sharing your experience!
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.8 star rating with 327 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.