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Mustang Creek Estates Of Keller
- Assisted Living Facilities
- Keller, TX
About this business
Location details
675 Rapp Road, Keller, TX, 76248, United States
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My mom moved to the Keller location during Covid. It was so hard because we couldn't visit. The staff was so great about checking in and letting us know how she was doing. When were able to get back in, we could tell how much love and care she had received. We've been there now about 6 months and are so happy with the choice we made.
Business response:
Thank you so much for your kind review. Covid has been very difficult and challenging for all of us and we appreciate your acknowledgement of all our efforts to keep families informed during this time. Thank you again for sharing your experience and we love to hear how well your mom is doing.
Mustang Creek is a very nice place to go. It is a safe environment. We know our loved one is being taken care, getting fed, and they have made friends here. The food is bland in my loved one's opinion. The residents have been given their vaccines.
Business response:
Dottie, thank you so much for taking time to provide this review! We’re happy to hear your loved one is thriving in their home and we love the friendships that always form at Mustang Creek Estates. We’re proud to provide meals based on a menu specifically designed for our Residents by a registered dietician. We will be happy to pass along your loved one’s comment so that we continue to provide incredible meals for our Residents. And yes!! We were able to offer vaccine clinics at all of our Mustang Creek Estates campuses! Tha... read more
My mother moved into Mustang this past year. She went from alone in her house to having friends and loving staff to take care of her. My family and I are so thankful for them especially during these crazy times. We don't have to worry about her because we know she is getting excellent care.
Business response:
Thank you so much for your heartwarming review, Marcie! Mustang Creek Estates is mission focused on providing this exact experience for every Resident and their families and we love hearing that your Mother is thriving in her new home. Thanks again!
The staff members are very friendly, and when we have been able to visit the food there smells really good.
Business response:
Thank you so much for your review! We know that preparing our meals in each home provides the delicious aromas throughout the home which stimulates appetites. Our Residents are happy and healthy and our caregivers make sure they are well taken care of. Thanks again for your review!
We chose Mustang Creek Estates because of referrals by friends that had good experiences. The room sizes here are spacious and adequate for her needs. She LOVES the food, it is all made fresh and served hot and a great variety. I would want others to know that the residents really seem to live together like a family and my mother prefers to be here with people she can hangout with opposed to being at my home even during COVID. I also feel my mother is safe here even with the circumstances. I would recommend to others.
Business response:
Thank you for taking time to share your love of Mustang Creek Estates! We’re so happy to hear your Mother loves her home. It means so much to us to hear that she is thriving and enjoying herself. Thank you so much for your review and recommendation! - Mustang Creek Estates in Keller
For my mother's 100th birthday MC Keller went above and beyond to make her day special. Mom was featured on the news the next day. Thank you
Business response:
What an honor to have your Mother celebrate this incredible milestone with us at Mustang Creek Estates in Keller! Our Caregivers truly strive to make our Residents know they are special and we appreciate you recognizing them for this. Thanks so much for sharing your experience and your review! - Mustang Creek Estates in Keller
They keep a good watch over my mother in law and keep us informed of any changes or concerns. I believe they genuinely care about here. They are kind to her. We thank them.
Business response:
Bart, thank you for your review! We love our Residents and our passion is to make sure they are happy and healthy and loving their home. We truly appreciate hearing that your Mother in Law feels the love we have for her and all of our Residents. Thanks again! - Mustang Creek Estates in Keller
Mustang Creek Keller has been a great place for my mother. She has been living in House A for a little over 3 years. She enjoys the company of her other residents. Bingo is one of her favorite activities and she has decorated her room just like home. [name removed] is one of our favorite employees. She always keeps us informed how mom is doing. [name removed] seems to work a lot of hours but she is always caring and concerned about her residents. Thank you [name removed]!
Business response:
Thank you so much for your glowing review, Thelma! We love to hear that your Mother has settled in so well in her home and is taking advantage of the fun activities we plan for our Residents. We're so proud to boast such a caring and dedicated team, we will be sure to pass your kind sentiments along to the whole team! Thank you again!
I want to take this time to give kudos to [names removed] in building E. Thank you for your special care during this incredibly hard time. My Mother in law, [name removed], has required extra care and they have been very supportive of her and keeping me informed. We appreciate all their hard work during this pandemic keeping her safe. I'm praying for y'all safety and anxiously awaiting the time we'll be able to see her in her room again.
Business response:
Thank you so much for taking time to share your experience. This has been a trying time for everyone but we’re happy to hear that your Mother in Law knows we are doing what we must to keep everyone safe. We’re very proud of the way our staff has taken on this special challenge and our Residents are staying happy and healthy because of their passion. And thank you so much for your prayers…we can all use them! We look forward to seeing everyone again as soon as it’s safe.
Frequently asked questions about Mustang Creek Estates Of Keller
How is Mustang Creek Estates Of Keller rated?
Mustang Creek Estates Of Keller has a 3.8 star rating with 327 reviews.
When is Mustang Creek Estates Of Keller open?
Mustang Creek Estates Of Keller is open now. It is open 24/7.