Mustang Creek Estates Of Keller

Anonymous 

on AplaceForMom

3 years ago

This facility is pretty good and overall clean. They do seem to be short staffed. Housekeeping is good. I understand that memory care is harder to keep up with at times, but they do a really good job. Dad really likes the food. He doesn't participate in the activities, but they still have someone who comes by often to interact with and stimulate him. The only complaint I have is with laundry. They seem to misplace clothes often. Communication with the family is pretty good. I would recommend them to friends and family. 

M D 

on AplaceForMom

3 years ago

Cute community; however, it was too small for my loved one. The spaces and rooms were small, and I could see a lady enjoying this community more than a gentleman. 

anonymous 

on AplaceForMom

3 years ago

They were always kind and loving to my husband who was also on hospice They listened when things needed to be changed Sometimes had to ask a few times but considering they all worked hard Toward the end of his life they took extra care of him like having him on the couch on the living room not just leaving him in his room Always encouraging to be out of the room With staff changes is when some communication had to be repeated . I was there often and toward the end every day and felt at home there. I can honestly say he felt ... read more

JS 

on AplaceForMom

3 years ago

I think they make a good effort to provide services. There are some inconsistencies, and that's mainly due to staffing. For example, they had promised a consistent laundry schedule, which has not been consistent. There has been a lot of staff turnaround. In my mother's particular case, there's a language barrier and specific needs. With the staff turnover, that causes issues. With cleanliness, overall I see that the rest of the building is maintained very well, but they only clean the residents' rooms once a week. So what ha... read more

Scott 

on AplaceForMom

3 years ago

If I had to pick a community today, I would pick Mustang Creek Estates, again. The care is above average in the Memory Care unit. The staff is there for maintenance and cleanliness and aiding in general care. The staff are above average. The medication management, hygiene care, bathing and dressing assistance is some of the care types the community is able to assist with. It would be nice to see some additional staff; however, I do feel it is above average compared to other communities. I also understand this might be due to... read more

anonymous 

on AplaceForMom

3 years ago

What we really enjoy about the Mustang Creek Estate is the more personalized experience and care for our father in law. He is able to get more one on one attention which we appreciate. It has been a good experience so far, no real improvement as of yet. They do a great job is something happens, they adapt and fix it right away 

anonymous 

on AplaceForMom

3 years ago

I thought Mustang Creek Estates Keller was a nice place. It just wasn't what my loved one one was looking for. It's a more social, community-oriented place, and he is more of a loner. 

anonymous 

on AplaceForMom

3 years ago

Mustang Creek Estates is amazing. It offered more care than my dad needed at the time, but if you or your loved one need that higher level of care this is the place to go. I cannot say enough good about them, the tour was phenomenal. 

anonymous 

on AplaceForMom

3 years ago

This is a reasonable caring place for your loved one. They have activities like going out to eat, going to get ice cream. They also have an activity director that goes in and does great with the memory care.