Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Indianapolis, IN

About this business

Finance Mortgage Lenders

Location details

8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.8900 reviews

Select a rating

Curtis B.

9 months ago

Scott was responsive and knowledgeable.

Business response:

Thanks so much for your kind words, Curtis! I'm really glad to hear you felt supported throughout the process. Being responsive and knowledgeable is something I strive for with every client, and it's great to know it made a difference for you. If you ever need anything else, please don't hesitate to reach out.

Patrick E G.

9 months ago

A very confusing process made simple and understandable by a professional person with the knowledge and the ability to communicate with the customers, made our experience of buying a house easy and clear. Thank you Max for your help and dedication to your job.

Business response:

Patrick, I truly appreciate your kind words. Making the mortgage process smooth and understandable for my clients is always my top priority. It was a pleasure working with you and I'm so glad I could help make your home buying experience easier. Hearing that my dedication made a difference is the most rewarding part of my job.

Cecilia D G.

9 months ago

Was a pleasure to work with Mr. Kotterman. Max made me feel important in the process of the mortgage. He took his time to explained to me any question, doubts or concerns that i had. I was delaying for almost six months the decision to buy a house, because i was afraid of the process, once I talked to Max the first time i was confident that he was the person that i wanted to work with. Thank you very much for being a key player in this important stage of our lives.

Business response:

Cecilia, your kind words truly mean the world to me. It was an absolute pleasure working with you too! Making you feel comfortable and informed throughout the mortgage process was my top priority. I remember you mentioning your hesitation about buying a house, and I'm so glad I could help alleviate those fears. Knowing I played a part in such a significant milestone is incredibly rewarding. Thank you for trusting me with your home buying journey.

Lee Gonzales M.

9 months ago

I really enjoyed and appreciated the constant communication, open and honest feedback and reliable follow ups!

Business response:

Lee, thanks so much for the kind words! I'm thrilled you appreciated the communication and support throughout the process. It was a pleasure working with you, and I always aim to provide the best possible experience. Knowing my efforts made a positive impact means a lot to me.

Joao Paulo Frossard M.

10 months ago

Great communication and accessible staff

Business response:

I'm really happy to hear that you appreciated the communication and access to our staff, Joao. Our team at Mutual of Omaha Mortgage works hard to keep the lines of communication open, and your feedback confirms that we're doing a good job. Your positive rating means a lot to us. Thanks for taking the time to share your experience.

Michael Allen G.

10 months ago

Chris's communication and knowledge is stellar! He answered any questions we had very quick! We would definitely recommend him! Thank you Chris for all of your help!

Business response:

It's great to hear such positive feedback, Michael! I'm thrilled to know that my communication and knowledge met your expectations. Your satisfaction is my top priority. I'm always here to answer your questions promptly. I appreciate your recommendation and it was a pleasure helping you. Thank you for choosing Mutual of Omaha Mortgage.

Samuel James M.

10 months ago

Richard is incredibly knowledgeable and helped me every step of the way. The only thing I did not like is how high interest rates are but that is no fault to Richard. When buying my previous home in 2020 I had a 2.35 which is absolutely unheard of in this current economy.

Business response:

Samuel, I really appreciate your kind words and perfect rating. It was a pleasure working with you on your home purchase. I understand your frustration with the current interest rate environment compared to the incredibly low rates available in 2020. It's definitely a significant shift. I'm glad I could be there to guide you through the process despite the challenging market.

Ariel N B.

10 months ago

Friendly, quick service.

Business response:

I'm glad to hear that you found my service to be friendly and quick, Ariel. Your positive feedback means a lot to me and I appreciate you taking the time to share your experience with Mutual of Omaha Mortgage. Ensuring a quick and efficient process is always my top priority. Thanks for the perfect rating! - Steve Holloway

Linda M.

10 months ago

Bill was on top of the whole process and very receptive and answered any and all questions as soon as I asked them.

Business response:

I'm really grateful for your kind words, Linda. It was my pleasure to assist you through the process. Your satisfaction is always my top priority, so I was happy to answer your questions promptly. Remember, I'm here if you need anything else in the future. Thank you for trusting Mutual of Omaha Mortgage! - Bill Shurman.